Senior Operations Specialist

il y a 3 jours

Paris, France Bolt Temps plein

Senior Operations Specialist - Marketplace Join to apply for the Senior Operations Specialist - Marketplace role at Bolt About the role As a Senior Operations Specialist – Marketplace (France) based in Paris, you will lead the strategy and day-to-day execution for a T1/T2/T3 portfolio, turning data and field insights into decisions that lift marketplace performance. You’ll own the Financial Planning rhythm and Market Size reviews, safeguard pricing & payouts compliance, shape our competitive positioning, and drive city launches and transitions — balancing hands‑on operations with clear strategic planning. What you can expect High ownership, fast feedback loops, and visible impact on marketplace performance across French cities. Main tasks and responsibilities Marketplace Maintenance & FP&A cadence. Run TAM end-to-end and keep Market Size accurate and documented; lead quarterly Tier 2 and Tier 3 strategy reviews (targets within tight variance) and drive deep-dives to keep our books clean. Pricing & compliance guardrails. Conduct recurring national pricing/payouts audits, surface gaps early, and tighten upstream controls so accurate payments go out on time every month. Competitive intelligence & deep dives. Build steady competitive datapoints and lightweight collection processes across hubs; ingest partner datasets reliably each week and publish focused studies that inform portfolio moves. Value proposition & pricing sanity checks. Co-author the annual marketplace strategy & calendar with quarterly refresh; run monthly (T2) and quarterly (T3) pricing sanity checks with clear recommendations. Support & R&D for decisioning. Maintain inputs for driver net earnings models monthly and raise the bar on internal support quality; incubate practical analysis/forecasting tools that improve pricing and performance calls. Expansion & transitions. Support launches to extend coverage, contribute to driver ramp and incremental rides, and ensure smooth handover of new cities with crisp city profiling for P&L owners. About You Analytical and strategic; 3–5 years of experience in the tech industry or as an entrepreneur; comfortable translating data into portfolio-level decisions. Hands‑on operator: you call drivers, meet fleets, and visit hubs to get ground truth - not just work behind a screen. Street‑smart researcher: you triangulate panel data, internal logs, and field intel to a confident view amid ambiguity. Resourceful owner with stakeholder leadership; you align cross‑functional teams in English and French and mentor junior operators. Process & compliance mindset; attentive to details in pricing, payouts, and audit trails. Mandatory fluency with SQL/spreadsheets/BI; familiarity with partner/panel datasets and lightweight automation. Python is a plus. Professional fluency in both French and English. Seniority level Mid‑Senior level Employment type Full‑time Job function Finance, Business Development, and Consulting Software Development and Financial Services #J-18808-Ljbffr

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