Microsoft Copilot Administrator

About the job Microsoft Copilot Administrator Position Overview We are seeking a Microsoft Copilot Administrator to deploy, manage, and optimize Microsoft Copilot for Microsoft 365 across our organization, ensuring secure AI integration, user adoption, and governance while maximizing productivity benefits from AI-powered collaboration tools. Key Responsibilities Deploy and configure Microsoft Copilot for Microsoft 365 across organizational units Manage Copilot licensing assignments and feature rollouts to user groups Configure Copilot settings in Teams, Outlook, Word, Excel, PowerPoint, and other M365 applications Implement gradual rollout strategies and pilot programs for organizational adoption Configure integration with SharePoint, OneDrive, and organizational knowledge bases AI Governance & Security Implement data governance policies for AI-generated content and interactions Configure privacy settings and data residency requirements for Copilot workloads Establish content filtering, safety controls, and inappropriate content blocking Monitor AI usage patterns and implement usage policies and restrictions Ensure compliance with organizational AI ethics and regulatory requirements User Adoption & Training Develop Copilot training programs and user adoption strategies Create documentation, best practices guides, and use case scenarios Conduct training sessions on Copilot features across different M365 applications Monitor user feedback and optimize Copilot configurations based on usage patterns Support change management initiatives for AI-powered productivity workflows Analytics & Optimization Monitor Copilot usage analytics, adoption metrics, and user engagement Analyze AI interaction patterns to identify optimization opportunities Generate reports on productivity gains and ROI from Copilot implementations Configure tenant-level settings for optimal performance and user experience Troubleshoot Copilot functionality issues and coordinate with Microsoft support Required Qualifications Technical Skills 6+ years experience with Microsoft 365 administration and modern workplace technologies Strong knowledge of Microsoft 365 apps, SharePoint Online, and Teams administration Understanding of AI concepts, machine learning basics, and data governance principles Proficiency in PowerShell scripting and Microsoft Graph API for automation Experience with tenant administration, licensing management, and policy configuration Knowledge of information protection, compliance, and security frameworks Interest in artificial intelligence applications and emerging productivity technologies Experience with change management and technology adoption methodologies Understanding of data privacy regulations and AI governance best practices Ability to translate business requirements into AI-powered solution configurations Preferred Qualifications Bachelor's degree in IT, Computer Science, or related field Microsoft certifications (Microsoft 365 Administrator, Teams Administrator Associate) Experience with AI/ML platforms or cognitive services Background in user experience design and training program development Knowledge of prompt engineering and AI interaction optimization Personal Attributes Forward-thinking mindset with enthusiasm for emerging AI technologies Excellent communication skills for explaining AI concepts to non-technical users Strong analytical abilities for measuring adoption and optimizing AI implementations Detail-oriented approach to AI governance and security considerations Collaborative mindset for working with diverse stakeholders on AI initiatives #J-18808-Ljbffr