Senior Product Designer
il y a 2 semaines
Nous sommes à la recherche d'un Senior Product Designer pour rejoindre notre équipe de la Digital & Business Factory d'Accor Tech & Digital. Vous serez chargé de concevoir et de développer des expériences numériques innovantes pour nos clients et nos équipes.
Mission- Définir et justifier une expérience digitale multicanale et intuitive avec nos équipes produit.
- Détecter les signaux faibles et identifier les opportunités à saisir.
- Ancrer le design dans nos pratiques et faciliter le travail de votre équipe avec une méthodologie adaptée.
- Construire et améliorer les expériences utilisateur.
- Business & stratégie - Imaginer et formaliser les éléments Design de la stratégie produit :
- En comprenant les enjeux business et utilisateurs afin de les traduire en opportunités.
- En challengeant et intégrant les enjeux business à ton travail.
- En cadrant les sujets avec votre PO ou PM.
- En dérisquant les opportunités grâce à la recherche - quantitative et qualitative - afin d'identifier et de préciser les problèmes et attentes.
- En formalisant l'ensemble de la connaissance utilisateur sous forme de livrables adaptés aux parties-prenantes du produit.
- En explorant ou en designant différentes solutions soutenues par la définition de KPIs mesurables, et pensées lors d'ateliers avec les parties prenantes.
- En testant et en validant avec les utilisateurs les solutions retenues.
- En étant un acteur majeur de la qualité du delivery à travers une bonne collaboration avec POs et développeurs.
- En utilisant le Design System, en tant que contributeur et garant de sa cohérence.
- En restant à l'écoute des besoins des utilisateurs et en assurant l'amélioration continue du produit grâce à des techniques d'analyse et de recherche appropriées.
- En adaptant tes méthodes de travail en fonction des ambitions et des délais des sujets.
- En ayant une vision globale depassant votre périmètre et prenant en compte tout l'e-com.
- En apportant tes connaissances sur les nouvelles technologies, les tendances en matière de design et les changements dans le comportement des utilisateurs.
- En enrichissant tes réflexions en benchmarkant des références du marché de l'hospitalité.
- Diplômé(e) d'une Grande Ecole d'Ingénieur ou de Commerce généraliste, informatique ou Master spécialisé en Design.
- Capacité à travailler en équipe et à collaborer efficacement avec des interlocuteurs de différents services.
- Fortes compétences en communication écrite et verbale pour présenter des résultats d'analyse de manière claire et concise.
- Maîtriser le design d'expérience utilisateur tant sur le plan stratégique qu'opérationnel et savoir l'expliciter à des interlocuteurs à la fois experts ou novices en la matière.
- Maîtriser la méthodologie et les outils en lien avec le Product Design.
- Avoir une expérience réussie de 6 ans minimum en tant que Product Designer.
- Avoir une expérience professionnelle B2C Grand Public et e-commerce.
- Et organisé.e, vous savez piloter et prioriser le travail d'équipe.
- Empathie, écoute active et pédagogie sont des mots clés pour vous.
- Utiliser couramment Figma et savoir se servir d'un Design System.
- Anglais courant (présentations réalisées en Anglais).
- Forte capacité à donner et recevoir des feedbacks constructifs.
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