FC Manager

il y a 3 semaines

Le CoudrayMontceaux, Île-de-France zooplus SE Temps plein
Job Description

The role is based in our FC location in Coudray-Montceaux, France.

In order to be able to supply our customers across Europe quickly and in accordance with our quality standards, our European distribution centers / Fulfillment Centers (FCs) are an integral part of the zooplus network.

Zooplus fulfillment network of currently 10 Fulfillment Centers (FCs) all over Europe is run by Logistics Service Providers (LSPs). In this function, the manager understands the FC as a holistic process that begins with inbound shipments management and ends with deliveries meeting the satisfaction of the customer at his doorstep. The FC Manager will manage our two sites in Madrid & Antwerp, but will be based in our FC location in Coudray-Montceaux (Orly), France. With the on-site team at multiple outsourced FCs, the daily tasks and challenges include ensuring the highest customer service, quality, punctuality, efficiency and cost optimization enabled by collaboration with our service partners. A constantly high level of process stability and transparency on production together with a continuous improvement mind-set is key for success.

Key Responsibilities:
  • Manage relationship and act as a liaison between logistics service provider and zooplus
  • Monitoring and manage supplier performance, KPIs and supplier reports and leading corrective actions
  • Conducting weekly business reviews and GEMBA walks including the follow-up of identified issues
  • Analyzing service levels and cost
  • Drive Continuous improvement of warehouse processes in collaboration with the logistics service providers
  • Support and lead projects related to operations linked to continuous improvement and customer satisfaction
  • Close cooperation with headquarter and cross-functional teams across Europe
  • Drive zooplus quality expectations and standards together with our external Logistics-Service-Provider
  • Controlling and improving material flow processes proactively and reacting in a timely manner for issue resolution
  • Responsible for inventory levels of consumables, optimize usage and monitor delivery timeliness
  • Help to drive the strategic development of the Fulfillment Team
  • Collaborate with service provider and Engineering team to investigate further capacity increase projects
  • Contributing to monthly and quarterly business reviews
  • End-to-end responsibility as Subject-Matter Expert for FC network related processes:
    • develop process standards and implement them, request and support design metrics, KPIs, tools and dashboards;
    • train other FC managers on the processes and
    • lead processes related to regular metrics reviews and benchmarking with all FC managers
  • Taking over the responsibility for more than one FC
  • Direct reporting to the Regional Manager Fulfillment
Requirements:
  • At least 5 years working experience in 3rd party logistics on provider and/or customer side (e-commerce/ B2C preferred) or experience leading as site leader of a warehouse
  • Analytical, process oriented and data driven Excel proficient
  • Knowledge of logistical and administrative processes and systems
  • Hands on mentality and willingness to take on ownership
  • High mobility, willing to travel (25-30%) and drivers license holder
  • Self starter and result-oriented work attitude
  • Excellent in English language spoken & written; French preferable
  • Excellent communication skills
  • Strong in the areas of planning and organizing and good knowledge from the standard MS Office programs
  • Profound methodological competence in the areas of process and material flow analysis respectively intralogistics
  • Experience in leading medium complex to complex role related projects
  • Sound understanding of e-commerce fulfillment processes and technical requirements
Additional Information:

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Our benefits:

  • 20% discount in our zooplus shop
  • Internal and external training
  • Team events
  • Restaurant Tickets
  • Discount Program via Happypal

#LI-Hybrid

Want to know more? Learn more about the life at zooplus on LinkedIn, Instagram, TikTok and YouTube

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

  • FC Manager

    il y a 3 semaines

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    Job Title: FC ManagerWe are seeking an experienced FC Manager to join our team at zooplus SE. As a key member of our logistics operations, you will be responsible for managing our Fulfillment Centers (FCs) in Madrid and Antwerp, with a base location in Coudray-Montceaux, France.Key Responsibilities:Manage relationships with logistics service providers and...

  • FC Manager

    il y a 2 semaines

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    Job Title: FC ManagerWe are seeking an experienced FC Manager to join our team at zooplus SE. As a key member of our logistics operations, you will be responsible for managing our Fulfillment Centers (FCs) in Madrid and Antwerp, with a base location in Coudray-Montceaux, France.Key Responsibilities:Manage relationships with logistics service providers and...

  • FC Manager

    il y a 3 jours

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    Job Title: FC ManagerWe are seeking a highly skilled and experienced FC Manager to join our team at zooplus SE. As a key member of our logistics operations, you will be responsible for managing our Fulfillment Centers (FCs) in Madrid and Antwerp, ensuring seamless customer service, quality, punctuality, efficiency, and cost optimization.Key...

  • FC Manager

    il y a 3 semaines

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    Job Title: FC ManagerWe are seeking an experienced FC Manager to join our team at zooplus SE. As a key member of our logistics operations, you will be responsible for managing our Fulfillment Centers (FCs) in Madrid and Antwerp, with a base location in Coudray-Montceaux, France.Key Responsibilities:Manage relationships with logistics service providers and...

  • FC Manager

    il y a 3 semaines

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    Job Title: FC ManagerWe are seeking a highly skilled and experienced FC Manager to join our team at zooplus SE. As a key member of our logistics operations, you will be responsible for managing our Fulfillment Centers (FCs) in Madrid and Antwerp, ensuring seamless customer service, quality, punctuality, efficiency, and cost optimization.Key...

  • FC Operations Manager

    il y a 15 heures

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    FC Manager Job DescriptionZooplus SE is seeking a highly skilled and experienced FC Manager to join our team. As a key member of our logistics team, you will be responsible for managing our Fulfillment Centers (FCs) in Madrid and Antwerp, with a base location in Coudray-Montceaux, France.Key Responsibilities:Manage relationships with logistics service...

  • FC Manager

    il y a 4 semaines

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    About the RoleWe are seeking an experienced FC Manager to lead our Fulfillment Centers in Madrid and Antwerp, with a base location in Coudray-Montceaux, France. As a key member of our logistics team, you will be responsible for ensuring the highest level of customer satisfaction, quality, punctuality, efficiency, and cost optimization.Key...

  • FC Manager

    il y a 4 semaines

    Le Coudray-Montceaux, Île-de-France zooplus Temps plein

    About zoopluszooplus is a leading online pet platform in Europe, delivering moments of happiness to over 9 million pet parents each year. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.About the roleWe are seeking an experienced FC Manager to lead our European Fulfillment Network....

  • FC Manager

    il y a 4 semaines

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    About the RoleWe are seeking an experienced FC Manager to join our team at zooplus SE. As a key member of our logistics team, you will be responsible for managing our Fulfillment Centers (FCs) and ensuring the highest level of customer satisfaction, quality, punctuality, efficiency, and cost optimization.Key ResponsibilitiesLogistics Management: Manage the...

  • FC Manager

    il y a 2 semaines

    Le Coudray-Montceaux, Île-de-France zooplus SE Temps plein

    About the RoleWe are seeking a highly skilled and experienced FC Manager to join our team at zooplus SE. As a key member of our logistics team, you will be responsible for managing our Fulfillment Centers (FCs) across Europe, ensuring seamless operations, and driving continuous improvement.Key ResponsibilitiesManage relationships with logistics service...

  • FC Manager

    il y a 4 semaines

    Le Coudray-Montceaux, France zooplus SE Temps plein

    Job DescriptionThe role is based in our FC location in Coudray-Montceaux, France.In order to be able to supply our customers across Europe quickly and in accordance with our quality standards, our European distribution centers / Fulfillment Centers (FCs) are an integral part of the zooplus network.Zooplus fulfillment network of currently 10 Fulfillment...

  • Fc Manager

    il y a 4 semaines

    Le Coudray-Montceaux, France zooplus SE Temps plein

    **Company Description**: - More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. We're on a mission to create joy for pets and their parents, driven by our core...

  • FC Manager

    il y a 4 semaines

    Le Coudray-Montceaux, France zooplus SE Temps plein

    Job DescriptionThe role is based in our FC location in Coudray-Montceaux (Orly), France.In order to be able to supply our customers across Europe quickly and in accordance with our quality standards, our European distribution centers / Fulfillment Centers (FCs) are an integral part of the zooplus network.Zooplus fulfillment network of currently 10...

  • FC Manager

    il y a 4 semaines

    Le Coudray-Montceaux, France zooplus Temps plein

    Company Description More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. We're on a mission to create joy for pets and their parents, driven by our core...

  • Accounting Internal Control Manager H/F

    Il y a 3 mois

    Le Bouscat, France WISE RH Temps plein

    Poste : Responsabilités : * Développer et maintenir les politiques comptables de groupe. * Traduire les normes comptables techniques en procédures pratiques. * Assurer la standardisation des pratiques comptables. * Évaluer et améliorer les pratiques comptables des filiales. * Définir et maintenir les standards de contrôle...

  • Chef de Produit Marketing

    Il y a 4 mois

    Le Bar-sur-Loup, France Mane Temps plein

    Au sein de la Direction Fabric Care EMEA vos principales missions consisteront à: - Réaliser les présentations clients incluant données du marché, analyse de gamme, moodboards, promotion de nos technologies, - Assurer une veille marché (marques, évolution, caractéristiques,) et tendances, - Extraire des données et rapports Euromonitor, WGSN et...

  • Cadre de Santé Supérieur Tranversal

    Il y a 4 mois

    Lons-le-Saunier, France GH JURA SUD Temps plein

    MS0923E/FC Rattaché au Directeur de l’établissement et au Directeur des Soins, vous êtes garant de la supervision du Pôle Support Médical et Médicotechnique sur l’ensemble des établissements du GHT39.Vous coordonnez et optimisez les prestations de soins et d'activité paramédicale de l’ensemble du pôle (incluant imagerie médicale-laboratoire...

  • Charge de Production Digitale

    il y a 2 semaines

    Le Haillan, France SA FC GIRONDINS DE BORDEAUX Temps plein

    **RÔLE** Le Chargé de Production Digitale est responsable de la gestion des projets digitaux du club, ainsi que de la gestion et de l'animation des communautés en ligne. Il a pour mission de développer la présence numérique du club, d'engager les supporters sur les réseaux sociaux, et de mettre en oeuvre les initiatives digitales de la Société pour...