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Key Account Manager
Il y a 2 mois
Expertise and Proximity for EQUANS France, a Leader in Multi-Technical Services
EQUANS France, a subsidiary of Axima Réfrigération, is one of the main players in the French refrigeration market. With a network of over 80 agencies and nearly 1,000 employees across the territory, Axima Réfrigération France provides reactive services to meet the needs of clients in installation, maintenance, and repair in the commercial and industrial refrigeration sectors. The solutions offered enable a reduction in energy consumption and environmental impact, in line with regulatory developments. Our main areas of activity are the agro-food industry, retail, logistics, chemistry, tertiary, and sports facilities.
Axima Réfrigération France is seeking its future Key Account Manager - Industrial Refrigeration to be based in Nantes.
Reporting to the Service Director, your mission will be to:
1. Fidelity and Relationship Building
- Fidelity and relationship building with key accounts, with a focus on establishing a close relationship with a single contact person at each client (maintenance/trades)
2. Organizational and Decision-Making Structure
- Define and target a decision-making structure within the client organization to enable ARF teams to work smoothly on key accounts
3. Demand Management and Coordination
- Dispatch, coordinate, and follow up on requests with local contacts/agencies or services (mechanics/AERA/energy efficiency) (animate, organize, coordinate, manage, and control activity and follow-up)
4. Commercial Approach Strategy
- Define a commercial approach strategy in collaboration with the commercial director (how to interact with key accounts)
5. Reporting and Performance Monitoring
- Prepare a report on actions taken to be integrated into the Sales Force CRM and ensure client expectations regarding key account management are met
6. Performance and Objectives
- Ensure the achievement of quantitative and qualitative objectives set for key accounts entrusted
7. Innovation and Anticipation
- Anticipate changes in the market and innovate
In terms of career development, you will have the opportunity to:
1. Evolve in a Transverse Role
- Evolve in a transverse role within the Froid Industriel sector in the medium to long term
2. Take Charge of Strategic Key Accounts
- Take charge of one or more strategic key accounts (CA/client type/network scope to be managed)
Requirements:
- Bachelor's degree in a related field (BTS FED, DUT in Thermal Engineering, or a related field)
- Specialization in commerce or a related field
- Experience in BtoB client management
- Mastery of Microsoft Office tools
- Strong interpersonal skills, ability to be impactful, convincing, and federating
- Adaptability and agility
EQUANS France is committed to promoting diversity, inclusion, and combating all forms of discrimination in access to employment, training, promotion, and more broadly in our work environments and working conditions.
