Account Manager
il y a 4 semaines
Expeditors est une entreprise de logistique internationale basée à Seattle, Washington. Nous sommes une entreprise de Fortune 500 qui emploie plus de 19 000 professionnels formés dans un réseau mondial de plus de 350 emplacements sur six continents. Notre mission est de recruter, former et conserver les meilleurs experts en logistique et en technologie du monde entier.
Description du posteVous rejoindrez notre équipe en tant que Account Manager et vous serez responsable de la gestion de nos relations avec nos clients internationaux. Vos missions principales seront de:
- Retenir les clients existants et développer de nouvelles opportunités de business
- Comprendre les besoins et les attentes de nos clients
- Créer des relations stratégiques et mutuellement bénéfiques avec nos clients
- Gérer les profils de nos clients et les mises à jour en temps réel dans notre système CRM
- Collaborer avec notre réseau mondial pour identifier et développer de nouvelles opportunités de business
- Orchestrer les relations client/branche et collaborer avec les ressources de produits, services, géo et gestion des connaissances régionaux
- Gérer la planification de vos comptes clients et conduire votre stratégie de compte avec tous les parties prenantes internes
- Gérer les indicateurs de performance clés et les rapports
- Conduire des réunions de revue structurées avec les clients pour évaluer la stratégie, les priorités et les performances opérationnelles
- Supporter les révisions des processus opérationnels. Lorsque nécessaire, soutenir la collecte des comptes à payer (AR).
Nous recherchons un candidat ayant:
- Un diplôme en études internationales, en développement des affaires ou dans un domaine connexe. L'étude de la chaîne d'approvisionnement est préférée.
- Une maîtrise de la langue française et de l'anglais
- Une expérience prouvée en gestion de comptes et en développement des affaires
Nous recherchons un candidat ayant:
- Des compétences en résolution de problèmes, en organisation et en relations humaines
- Une forte capacité à bâtir des relations et à communiquer
- Des compétences en présentation et en analyse
- Des compétences en négociation, en persuasion et en gestion des parties prenantes
- Une forte motivation et la capacité de travailler dans un environnement rapide et en constante évolution
- Un sens de l'urgence pour atteindre les objectifs et la responsabilité des résultats
Nous offrons:
- Un programme d'onboarding structuré, des formations et un programme de développement des personnels
- Des opportunités de croissance au sein de l'entreprise
- Un plan d'achat d'actions pour les employés
- Une structure salariale : salaire de base + commission - Commission mensuelle sans maximum
- Des congés payés, des jours fériés, des jours de maladie - 25 jours de jours fériés en France + RTT
- Un plan de santé : médical
- Une assurance vie
- Un repas-pension – Swile
- La participation des employés
www.expeditors.com et
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