Customer Success Professional

il y a 4 semaines


Paris, Île-de-France Maxxton Group Temps plein
About Maxxton

Maxxton is a leading property management system provider and software-as-a-service partner for the hospitality and accommodation rental sector. Our company has grown into a multinational organization with a flat structure, open-door policy, and excellent development opportunities.

Job Summary

We are seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for providing support to our customers by answering their questions and converting their wishes into possibilities within our software system.

Key Responsibilities
  • Provide support to customers through phone calls, emails, and Skype chats
  • Handle incoming tickets related to support notifications
  • Work closely with our offices in the Netherlands and India to provide effective and confident support to customers from diverse backgrounds and cultures
Requirements
  • Bachelor's Degree in a relevant field
  • Affinity with software solutions and IT systems is an advantage
  • Fluent in French and English verbally and written
About the Role

This is a unique opportunity to join a dynamic and growing company with a strong focus on customer success. As a Customer Success Manager, you will have the opportunity to work with a talented team of professionals and contribute to the growth and success of our company.


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