Senior Consulting Partner
il y a 4 semaines
About MongoDB
The global data management software sector is vast. At MongoDB, we are revolutionizing industries and enabling developers to create exceptional applications that users engage with daily. As the foremost developer data platform and the first database provider to go public in over two decades, we invite you to join our team and be part of the cutting-edge of innovation and creativity.
Role Overview
MongoDB Consulting Partners leverage their delivery, technical, consulting, and commercial expertise to ensure the successful execution of Professional Services projects, facilitating the adoption of MongoDB by our clientele.
Location
We are seeking candidates based in Paris for our hybrid work model.
- A distinguished graduate in Computer Science, Mathematics, Physics, Engineering, or equivalent professional experience.
- Over 15 years of experience in delivering Professional Services and/or technology solutions within an enterprise software environment.
- Proven ability to cultivate productive relationships and align with various internal teams and stakeholders.
- Capability to collaborate within a larger account team to devise and implement intricate account strategies.
- Experience in developing solutions for large-scale, technologically advanced clients and/or enterprise market customers.
- Familiarity with enterprise-level software architectures, application development methodologies, and deployment/operational considerations.
- Prior exposure to database, cloud, and infrastructure technologies is advantageous.
- Exceptional verbal and written communication skills.
- Willingness to travel for work as necessary.
- Fluency in English, along with French and any additional European languages (Spanish, Italian, German) is a plus.
- Drive ARR growth and MongoDB adoption and success.
- Facilitate revenue realization from Professional Services.
- Enhance customer satisfaction within MongoDB Professional Services.
- Manage follow-on Professional Services bookings.
- Oversee, manage, and communicate the operational relationship with assigned clients.
- Lead key client projects by effectively communicating with project team members, management, and stakeholders regarding status, issues, risks, and objectives.
- Conduct internal and client meetings with comprehensive documentation and diligent follow-up.
- Administer client and project documentation, communications, meetings, and necessary follow-ups.
- Monitor metrics related to infrastructure performance and service requests.
- Continuously seek opportunities for improvement.
- Prepare and present service reports to clients.
- Develop, implement, and track relationship roadmaps.
- Contribute to the overall vision for service delivery and client satisfaction.
- Identify areas for process enhancements within both the client and MongoDB.
- Collaborate with key stakeholders to implement and document improvements.
Our Commitment
To foster personal growth and business impact, we are dedicated to cultivating a supportive and enriching culture for all employees. We prioritize our employees' well-being and aim to support them throughout their professional and personal journeys. Discover more about the experience of working at MongoDB and join us in making a meaningful impact.
Inclusivity Statement
MongoDB is committed to providing necessary accommodations for individuals with disabilities throughout our application and interview processes. If you require an accommodation due to a disability, please inform your recruiter.
Equal Opportunity Employer
MongoDB is an equal opportunities employer.
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