Account Manager

il y a 6 jours

Pusignan, Auvergne-Rhône-Alpes, France Expeditors Temps plein
{"title": "Account Manager", "description": "Key Responsibilities
  • Develop and maintain strong relationships with key accounts and decision-makers.
  • Understand customers' business needs and strategies to identify opportunities for growth.
  • Ensure customer satisfaction through effective issue resolution and follow-up.
  • Communicate service issues to department managers and supervisors.
  • Identify and pursue new business opportunities within existing accounts.
  • Assist with collections and manage client profiles on the CRM.
  • Build and maintain territory maps to track account locations.
  • Provide technical updates and demos to customers using EI systems.
  • Coordinate joint account visits with other departments and share weekly schedules.
  • Turn over major business opportunities and proposals to sales and operational teams.
  • Manage business reviews and seek continuous improvement in procedures and services.
Requirements
  • University or equivalent business qualifications.
  • Minimum 3 years of experience in business development or a related field.
  • Proven work experience in sales and account management.
  • Proficient in MS Office and CRM software.
  • Strong communication and presentation skills.
  • Proven project management and problem-solving skills.
  • Fluent in French and English.
Benefits
  • Paid vacation, holiday, and sick time.
  • Health plan: medical.
  • Life insurance.
  • Employee stock purchase plan.
  • Training and personnel development program.
  • Growth opportunities within the company.
  • Employee referral program bonus.
", "lang_code": "en"}

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