Sales Operations Manager
il y a 3 semaines
At SharkNinja, we are seeking a highly skilled Sales Operations Manager to join our team. As a key member of our sales operations team, you will be responsible for driving revenue and margin through effective demand planning, inventory management, purchase order execution, and trend analysis.
Key Responsibilities:
- Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company's overall business objectives.
- Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations.
- Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities.
- Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts.
- Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination.
- Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process.
- Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers.
- Input and manage confirmed promotional plans in SFO, maintaining the promotional calendar with internal and external sales analysts.
- Partner with the sales director/account manager and sales analysts to prepare customer presentations, monthly business reviews, budget reviews, and POS reports.
- Develop a thorough understanding of the kitchen and floor care product categories, including consumer preferences and competitive dynamics.
- Lead special projects focused on UK business growth and operational optimization.
- Oversee the execution of UK product launches, ensuring alignment with customer needs and timely market introduction.
Requirements:
- Bachelor's degree in business, Data Science, Supply Chain Management, or a related field.
- 5+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry.
- Significant experience in multiple roles within sales, demand planning, or similar fields, preferably with major French retailers.
- Bilingual proficiency in French and English is required.
- Past sales experience is preferred but not required.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a vibrant location in Paris.
- Collaborative and innovative work environment.
- Professional development opportunities to grow your skills and career.
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