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Customer Relations Center Manager F/H

Il y a 3 mois


Nancy, Grand Est, France Groupe Covéa Temps plein
Position Overview:
As the Manager of the Customer Relationship Center, you will play a pivotal role in overseeing our customer service operations.

Groupe Covéa, a prominent player in the insurance sector in France, is dedicated to principles of clarity and accessibility, fostering a workplace that values employee well-being.

Our commitment to 'Customer Preference' emphasizes strong relational dynamics throughout the organization.

We are currently seeking a Customer Center Manager for our newly established Customer Relations Center in Nancy, offering a permanent position.

You will lead a team of several proximity Managers to tackle daily challenges and guide approximately sixty staff members. Your key responsibilities will include:
  • Leading and energizing the team
  • Enhancing team capabilities
  • Executing the company's strategic vision
  • Organizing, managing, and supervising daily operations

Groupe Covéa provides diverse career opportunities within a supportive work environment located near convenient public transport options. If you are looking for a fulfilling career in the insurance industry, we encourage you to consider this opportunity.

Contribute to the success of a leading insurance provider:
Your expertise is vital to our mission.