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Hospitality Operations Manager

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IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Hospitality Operations Manager

Accor, a world leader in hospitality, is seeking a highly skilled Hospitality Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our luxury yacht fleet, including hospitality and catering services.

Key Responsibilities:
  • Manage and oversee all aspects of hotel operations on board the fleet, including hospitality and catering services with food & beverages.
  • Collaborate closely with other departments to ensure safe, efficient, and effective ultra-luxury operations of the sailing yacht vessels.
  • Develop and implement strategic plans and initiatives to enhance operational efficiency, effectiveness, and profitability.
  • Ensure that guest experiences meet the highest expectations of clients and industry.
  • Collaborate with the OE team shoreside to create and develop a unique, lifelong experience that blends navigation, hotel, F&B, and shoreside activities.
Requirements:
  • Strong leadership skills with the ability to motivate and manage a diverse team.
  • Excellent verbal and written communication skills.
  • Ability to effectively liaise with internal teams, external partners, and stakeholders.
  • Strong organizational and multitasking abilities for handling complex operations.
  • Detail-oriented with a commitment to maintaining high standards.
  • Exceptional customer service orientation, with the ability to anticipate and exceed guest needs and expectations.
About Accor:

Accor is a world leader in hospitality, with a portfolio of luxury brands including Orient Express. We are committed to delivering exceptional guest experiences and are seeking a highly skilled Hospitality Operations Manager to join our team.