French Customer Service Representative
il y a 3 semaines
Why Work with Us?
We are a dynamic and multilingual team at Capijobnew, seeking a skilled Customer Advisor to provide exceptional customer experience. As a key member of our team, you will develop valuable business skills while gaining a deep understanding of the tourism industry.
Your Mission at Capijobnew
Your primary responsibility will be to create enthusiasm around our clients' services and resolve customer issues with precision and efficiency. You will ensure excellent service standards, maintain high customer satisfaction, and enjoy a fast-paced and multicultural work environment.
Key Responsibilities
- Manage reservations in a back-office capacity, including ticket issuing, modification, and cancellation.
- Assist customers in the after-sales process, answering inquiries and managing requests related to travel dates, promotional campaigns, and more.
- Keep records of customer interactions and transactions, documenting inquiries, complaints, or comments, as well as actions taken.
- Provide exceptional customer service by managing expectations and claims in a positive, polite, and diplomatic manner.
- Handle inquiries and respond in a timely manner according to our company's policy.
- Ensure customer satisfaction meets both customer and company needs.
What We're Looking For
We're seeking a candidate with a natural talent for helping people, excellent communication skills, and the ability to think on their feet. You should be customer-oriented, able to adapt to different types of people, and possess strong multitasking, prioritization, and time management skills.
Requirements
- Native or proficient in French (C2) and fluent in English (B2).
- Previous experience with GDS tools like Amadeus, Galileo, or Sabre.
- Excellent communication skills, empathy, and team spirit.
- Able to identify customer needs and propose fast solutions.
- Desire to develop personal qualities within a professional environment.
- Appreciation for our values of recognition, integrity, unity, commitment, and a willingness to create a 'wow' experience.
What We Offer
Competitive wages, meal allowance, performance bonus, health insurance, and relocation package.
-
Customer Service Representative
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinAbout CapijobnewCapijobnew is a leading company in the blockchain industry, dedicated to accelerating cryptocurrency adoption and increasing financial freedom. We are seeking a highly skilled Customer Service Representative to join our team.Job SummaryWe are looking for a customer-focused individual to provide exceptional support to our users. As a Customer...
-
Customer Service Representative
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinCustomer Care Advisor for Pet Retail ProjectWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Care Advisor for our Pet Retail Project in Lisbon.Key Responsibilities:Provide accurate and complete information to customers using the right methods and tools.Offer real-time information that empowers customers...
-
Customer Service Representative
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWe are seeking a highly skilled Technical Support Specialist to join our team at Capijobnew. As a Technical Support Specialist, you will be responsible for resolving product or service problems by clarifying customer complaints, providing accurate and complete information, and going beyond customer service expectations to deliver exceptional results.Key...
-
French Customer Service Representative with GDS for Capijobnew
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team at Capijobnew, dedicated to providing exceptional customer experiences. As a Customer Advisor, you will play a vital role in delivering superb service to our clients and their customers.Your MissionYour primary responsibility will be to manage reservations, assist customers with inquiries, and maintain...
-
Customer Service Representative
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinCustomer Support Officer - GermanyWe are seeking a highly skilled and motivated Customer Support Officer to join our team in Germany. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our players and potential new players.Key Responsibilities:Answer questions and messages from customers in a...
-
Customer Service Representative
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinCustomer Support Officer - GermanyWinamax, the online poker market leader in France, is seeking a Customer Support Officer to join its international development team in Paris. As part of the Customer Support Team, you will be responsible for providing exceptional customer service to players and potential new players, ensuring a high-quality experience and...
-
French Customer Service Representative with GDS for Travel Agency
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Choose UsWe are a dynamic and multilingual team in Lisbon, Portugal, seeking a Customer Advisor to provide exceptional customer experience. As a valued member of our team, you will develop valuable business skills and gain a unique perspective on the tourism industry.Your MissionYour primary responsibility will be to create enthusiasm around our clients'...
-
French Customer Support Specialist
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinJoin Our Team as a French Customer Support SpecialistWe are seeking a highly skilled and fluent French speaker to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in French.Key Responsibilities:Provide accurate and timely support to customers...
-
French Customer Service Representative with GDS for Travel Agency
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multicultural team at Capijobnew, a leading provider of business process outsourcing solutions. Our mission is to make business more human for the world's most exciting brands. As a Customer Advisor, you will be part of a fast-paced environment, working with a diverse pool of engaging projects for some of the most...
-
French Advisor for Travel Reservations with GDS
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinCustomer Service Representative - French SpeakingWe are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a French speaking representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Manage reservations in a...
-
French Advisor for Travel Reservations with GDS Expert
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps plein{"title": "Customer Service Representative for Travel Agency", "description": "At Capijobnew, we are seeking a skilled Customer Service Representative to join our team in Lisbon. As a French Advisor for Travel Reservations with GDS, you will be responsible for managing reservations, assisting customers with inquiries, and providing excellent customer...
-
Customer Service Representative
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinGerman Customer Advisor for top Social Network in LisbonWe are seeking a highly motivated and detail-oriented German-speaking Customer Advisor to join our Customer Delight Team at a leading social media company in Lisbon. As a German Customer Advisor, you will be responsible for providing exceptional customer support and ensuring a seamless experience for...
-
Customer Service Representative
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinGerman Customer Advisor OpportunityWe are seeking a German-speaking Customer Advisor to join our team at a leading social media company in Lisbon. As a key member of our Customer Delight Team, you will provide quality support to our customers, leveraging your language skills and passion for social media.Key Responsibilities:Advise and support customers...
-
Customer Service Representative for Pet Retail Project
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Choose Us?We're a global company that puts its people at the heart of everything we do. Our dynamic multilingual teams in Lisbon are passionate about animals and committed to delivering exceptional service to our clients and their customers.Our Mission:We're looking for Customer Care Advisors to contribute to an exciting project with our largest pet...
-
Customer Service Specialist
Il y a 2 mois
Cannes, Provence-Alpes-Côte d'Azur, France Conforama Temps pleinAbout ConforamaConforama is a leading retailer in the home furnishings industry, offering a wide range of products to equip and decorate homes. With a strong presence in France and a robust e-commerce platform, Conforama is committed to providing exceptional customer service and creating a positive shopping experience.Job SummaryWe are seeking a highly...
-
Customer Service Representative
Il y a 2 mois
Cannes, Provence-Alpes-Côte d'Azur, France Pandora Temps pleinAbout the RolePandora is seeking a highly motivated and sales-driven individual to join our team as a Sales Consultant. As a Sales Consultant, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with our clients.Key ResponsibilitiesInfluence and increase sales in a fast-paced retail...
-
Customer Service Representative for Cosmetic Retail
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multicultural team at Capijobnew, seeking a talented Customer Support Advisor to join our global community. As a key member of our team, you will be responsible for providing exceptional customer experience to our clients, a well-known cosmetic brand in the world.Your MissionAt Capijobnew, your contribution will make a...
-
French Airline Reservations Advisor
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team in Lisbon, seeking a talented Booking Advisor to provide exceptional customer experience through inbound calls and social media chat. As a valued member of our team, you will have the opportunity to work with a global company that prioritizes its people and offers a unique perspective on the tourism...
-
French Airline Reservations Specialist
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with Us?We're a global company that puts its people at the heart of everything we do. Our dynamic multilingual teams in Lisbon are looking for a talented Booking Advisor to provide exceptional customer experience through our Inbound Calls channel and Social Media chat.Your Mission at CapijobnewAs a Booking Advisor, you'll be working on behalf of a...
-
French Customer Advisor with GDS for Capijobnew
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Choose Capijobnew?Capijobnew is a dynamic and multicultural company that values its employees and provides a unique opportunity to grow professionally. As a Customer Advisor, you will be part of a team that is passionate about delivering exceptional customer experiences.Your Mission at CapijobnewAs a Customer Advisor, your primary responsibility will be...