Customer Service Representative
il y a 3 semaines
Winamax, the online poker market leader in France, is seeking a Customer Support Officer to join its international development team in Paris. As part of the Customer Support Team, you will be responsible for providing exceptional customer service to players and potential new players, ensuring a high-quality experience and maintaining a positive external image.
Key Responsibilities:- Answering questions and messages from players and potential new players
- Providing instructions, advice, and promotions
- Resolving complaints and ensuring customer satisfaction
- Maintaining a professional and courteous tone in all interactions
- Native German language speaker or equivalent proficiency
- Proficiency in Microsoft Office programs
- Ability to work quickly and efficiently on a PC
- Availability to work night and weekend shifts
- Competitive salary and 35-hour workweek
- Permanent contract with full-time hours
- Extensive support in finding accommodation in Paris
- Participation bonus (profit-sharing)
- Excellent health insurance
- Six weeks paid leave
We are an equal opportunities employer and welcome applications from candidates with diverse backgrounds and experiences. Please submit your application, including a CV and motivation letter, in French or English, to be considered for this exciting opportunity.
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