Emplois actuels liés à Guest Services Supervisor - IssylesMoulineaux, Île-de-France - Accor
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Guest Service Supervisor
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service SupervisorJoin our team as a Guest Service Supervisor at Mövenpick Resort Phan Thiet, where you will be responsible for ensuring exceptional guest experiences.Key Responsibilities:Conduct shift briefings to ensure hotel activities and operational requirements are known.Provide input for Front Office meetings.Maintain complete...
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Guest Service Supervisor
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinKey Role SummaryThis pivotal position sets the tone for exceptional guest experiences and team member satisfaction. The Guest Service Supervisor oversees, mentors, and leads front office team members through the entire guest journey, from pre-arrival to check-out and follow-up.ResponsibilitiesAlign with the Front Office Manager and other guest services...
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il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service SupervisorJoin our team at Mövenpick Resort Phan Thiet as a Guest Service Supervisor, where you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service quality.Key Responsibilities:Conduct shift briefings to ensure hotel activities and operational requirements are knownProvide...
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Guest Service Supervisor
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps plein**About Accor**Accor is a leading hospitality company that values diversity and inclusion in the workplace.**Your Role**As a Guest Relation Supervisor, you will be part of a dynamic team that strives to deliver exceptional customer experiences.**Key Responsibilities**Lead a team of hospitality professionals to ensure seamless guest interactions.Develop and...
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Guest Service Supervisor
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly skilled and experienced Guest Service Supervisor to join our team at Mövenpick Resort Phan Thiet. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key ResponsibilitiesConduct daily briefings to ensure hotel...
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Guest Services Supervisor
Il y a 3 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview At Accor, we aspire to deliver the most sought-after hospitality experience for both our guests and team members. Job Overview The Front Desk Supervisor is responsible for executing the responsibilities of a Guest Services Agent while overseeing front desk personnel to guarantee efficient operations and exceptional guest experiences. ...
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Guest Service Supervisor
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionCompany OverviewMövenpick Resort Phan Thiet is a premier resort located in the heart of Phan Thiet city, Binh Thuan province. Our resort offers a unique blend of natural beauty and luxurious amenities, providing an unforgettable experience for our guests.Job SummaryWe are seeking a highly skilled and experienced Guest Service Supervisor to...
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Guest Service Supervisor
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionCompany OverviewMövenpick Resort Phan Thiet is a premier resort located in the heart of Phan Thiet city, Binh Thuan province. Our resort offers a unique blend of natural beauty and luxurious amenities, providing an unforgettable experience for our guests.Job SummaryWe are seeking a highly skilled and experienced Guest Service Supervisor to...
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Guest Service Supervisor
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionCompany OverviewMövenpick Resort Phan Thiet is a premier resort located in the heart of Phan Thiet city, Binh Thuan province. Our resort offers a unique blend of natural beauty and luxurious amenities, providing an unforgettable experience for our guests.Job SummaryWe are seeking a highly skilled and experienced Guest Service Supervisor to...
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Guest Service Supervisor
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Description:As a Guest Service Supervisor at Mövenpick Resort Phan Thiet, you will be responsible for ensuring the smooth operation of the front office during your assigned shift. This includes conducting shift briefings, providing input for Front Office meetings, and maintaining complete knowledge of all food & beverage services, outlets, and hotel...
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Guest Services Supervisor
Il y a 3 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview At Accor, we strive to create the most sought-after hospitality experience in the Canadian Rockies for both our guests and our team members. Job Overview The Front Desk Supervisor is responsible for executing the duties of a Guest Services Agent while overseeing front desk personnel to guarantee efficient and seamless operations, leading...
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Guest Service Supervisor
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionCompany OverviewMövenpick Resort Phan Thiet is a premier resort located in the heart of Phan Thiet city, Binh Thuan province. Our resort offers a unique blend of natural beauty and luxurious amenities, providing an unforgettable experience for our guests.Job SummaryWe are seeking a highly skilled and experienced Guest Service Supervisor to...
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Guest Service Supervisor
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionCompany OverviewMövenpick Resort Phan Thiet is a premier resort located in the heart of Phan Thiet city, Binh Thuan province. Our resort offers a unique blend of natural beauty and luxurious amenities, providing an unforgettable experience for our guests.Job SummaryWe are seeking a highly skilled and experienced Guest Service Supervisor to...
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Guest Service Supervisor
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinUnlock the Art of Exceptional Guest ServiceAs a pioneer in the art of responsible hospitality, Accor gathers more than 45 brands, 5,600 hotels, and 10,000 restaurants in 110 countries. We're looking for a Guest Service Supervisor to join our team at Mövenpick BDMS Wellness Resort Bangkok.This key role is instrumental in setting the tone for our guests and...
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Guest Relations Supervisor
il y a 1 mois
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Guest Relations Supervisor
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJoin Our Team as a Guest Relations SupervisorAt the Fairmont Olympic Hotel, we're seeking a highly skilled Guest Relations Supervisor to join our team. As a key member of our Front Office team, you'll be responsible for delivering exceptional guest experiences and ensuring that our Accor Live Limitless members feel valued and recognized.Key...
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Guest Relations Supervisor
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJoin Our Team as a Guest Relations SupervisorAt the Fairmont Olympic Hotel, we're seeking a highly skilled Guest Relations Supervisor to join our team. As a key member of our Front Office team, you'll be responsible for delivering exceptional guest experiences and ensuring that our Accor Live Limitless members feel valued and recognized.Key...
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Guest Relations Supervisor
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Relations SupervisorJoin our team at the Fairmont Olympic Hotel in Seattle and be part of a historic landmark in the city. As a Guest Relations Supervisor, you will play a crucial role in providing luxury, engaging, sincere, and personalized service to our guests.Key Responsibilities:Act as the hotel's champion for Accor Live Limitless (ALL)...
Guest Services Supervisor
Il y a 3 mois
Company Overview
"Why work for Accor?"
We are more than just a global leader in hospitality. We embrace individuality and offer a variety of roles that align with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless opportunities Accor has to offer.
Do what you love, care for the world, and dare to challenge the status quo #BELIMITLESS.
Position OverviewAs a Concierge Supervisor, you will embody the essence of delivering an outstanding guest experience. Your dedication to guest satisfaction will shine from their arrival until their departure.
What We Offer:
- Employee benefit card providing discounted rates at Accor locations worldwide.
- Access to learning programs through our Academies.
- Opportunities for talent development and career advancement within the property and globally.
- Chance to contribute to our Corporate Social Responsibility initiatives, such as Planet 21.
- Oversee and manage Concierge operations.
- Provide guests with comprehensive information about hotel services, local attractions, dining options, medical facilities, sightseeing tours, and other relevant details.
- Prioritize recommendations for the hotel's own Food and Beverage venues while being knowledgeable about their offerings.
- Ensure the lobby area is consistently maintained in an orderly manner, including cleanliness of ashtrays.
- Coordinate guest paging in the lobby and dining areas.
- Maintain the hotel information directory, ensuring accuracy and currency at all times.
- Develop efficient work schedules for the Concierge team, considering occupancy levels and large group movements.
- Ensure all Concierge staff present a neat and punctual appearance and perform their assigned tasks promptly and effectively.
- Address guest-related issues and collaborate with department heads or management in the absence of the Chef Concierge.
- Prepare shift reports and manage guest arrival and departure processes.
- Follow up on trace reports.
- Adhere to Occupational Health and Safety policies and ensure compliance among direct reports.
- Document security incidents and accidents in line with hotel protocols.
Your experience and skills include:
- A service-oriented personality is essential.
- Previous experience in a similar leadership position is advantageous.
- Strong interpersonal and problem-solving skills, with the ability to lead by example.
- Ability to thrive in a multicultural environment.
- Capacity to maintain professionalism amidst frequent interruptions.
We are dedicated to creating memorable experiences for our guests and colleagues, inspired by the genuine warmth and generosity of our culture.
Commitment to Diversity & Inclusion:
We are an inclusive organization, aiming to attract, recruit, and promote diverse talent.
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