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Retail Excellence Manager
Il y a 2 mois
As a Retail Excellence Manager at BOUCHERON S.A.S., you will be responsible for driving retail excellence across France and Southern Europe. This role requires a strong leader who can oversee retail performance and operations, train and coach retail teams, and manage the Retail Excellence team.
Key Responsibilities- Develop and implement retail operations strategies to ensure efficient and consistent implementation of operational tools and guidelines.
- Oversee retail performance and operations, analyzing KPIs and reports to identify areas for improvement and propose priority actions to achieve targets and business growth.
- Partner with boutique managers to identify areas of improvement and offer an in-store client experience.
- Organize European Store Managers meetings and High Jewelry Committees based on global objectives, needs, and feedback.
- Define and implement the training strategy for retail teams, ensuring 100% participation in both in-class and online training.
- 8 to 10 years of experience in retail excellence or retail management, with a minimum of 2 years in luxury retail store.
- Strong leadership skills and experience with coaching and training team members.
- Strong analytical skills, with the ability to translate insights into actionable plans.
- Excellent communication skills.
- Bilingual English and French.
BOUCHERON S.A.S. is committed to building a diverse workforce and believes that diversity enriches the workplace. We welcome and consider applications from all qualified candidates, regardless of their background.
