Retail Excellence Manager

il y a 4 jours


Paris, Île-de-France BOUCHERON S.A.S. Temps plein

Retail Excellence Manager Job Description

BOUCHERON S.A.S. is seeking a highly skilled Retail Excellence Manager to oversee retail performance and operations in France and Southern Europe. The ideal candidate will have a strong background in retail excellence and leadership, with a minimum of 8 years of experience in retail management.

Key Responsibilities:

  • Drive retail excellence by overseeing retail performance and operations, training, coaching, and managing the Retail Excellence team.
  • Ensure efficient and consistent implementation of operational tools and guidelines.
  • Strive for operational excellence within all Boutiques, proactively working with the Sales Operations Manager and Boutique Managers to improve operations and maintenance.
  • Design a global retail calendar to schedule projects at best with retail rhythms.
  • Oversee and support preparation of High Jewelry presentations with VICs.
  • Propose sales objectives and KPI targets across the internal and external boutiques network in close collaboration with the Brand Director.
  • Analyze KPIs/reports and identify/propose priority actions to achieve targets and business growth.
  • Drive the yearly Boutique action plan process with the Brand Director and the Europe Marketing & Communication team; schedule initiatives.
  • Support the consolidation of market reports as well as presentations to HQ.

Requirements:

  • 8 to 10 years of experience in retail excellence or retail management (minimum 2 years in luxury retail store)
  • Strong leadership skills and experience with coaching and training team members
  • Strong analytical skills, with the ability to translate insights into actionable plans.
  • Excellent communication skills
  • Experience in the jewelry industry and/or in training is a plus.
  • Bilingual English and French

BOUCHERON S.A.S. is an equal opportunity employer and welcomes applications from all qualified candidates.



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