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Sales Support Specialist

Il y a 2 mois


Lyon, Auvergne-Rhône-Alpes, France Accor Hotels Temps plein
About the Role

We are seeking a highly skilled and experienced Sales Support Specialist to join our Sales Luxury & Lifestyle Middle East, India & APAC Team. As a key member of our team, you will be responsible for assisting the Executive Director of Sales and her direct reporting line with sales-related elements in their day-to-day sales activities.

Key Responsibilities
  • Manage and respond to sales leads and travel partners' enquiries in a timely manner.
  • Assist Directors of Sales Luxury & Lifestyle in the covered regions with their sales requirements.
  • Organize and conduct sales presentations to travel partners.
  • Communicate efficiently with respective hotels.
  • Update CRM system with updated database information and groups leads.
  • Generate sales reports based on requirements.
  • Assist Luxury Sales Team members with events organizations and invitation processes.
  • Ensure accurate luxury sales data generated and updated at hotel level.
  • Support deployment and follow-ups of loyalty programs.
  • Attend weekly activity review meetings with Executive Director Luxury Sales – Middle East, India & APAC and prepare monthly reports as and when requested.
Requirements
  • Typical Background: ~2 to 3 years of experience in Luxury Sales/Meetings & Events at hotel or Regional/Global Sales Level.
  • Presentation & English Skills.
  • Event Management Skills.
  • Administrative skills in using Microsoft tools.
Competencies
  • Accountable, team player, ability to build relationships, work in a matrix environment and with various stakeholders across all levels.
  • Ability to manage multiple priorities.
  • Fluent English (Arabic or Chinese is a plus).
  • Excellent communication skills.
  • Organizational skills.
  • Agile, Innovative, entrepreneurial thinking.
  • Ability to manage several topics and files at the same time.
  • Empathy, ability to convince.