Front Desk Associate
il y a 5 jours
About Nolinski Paris
Nolinski Paris is a unique and stylish hotel that offers a luxurious and intimate experience. Our hotel is designed to provide a sense of elegance and refinement, with a blend of modernity and classic French charm.
Job Summary
We are seeking a highly skilled and experienced Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and memorable.
Key Responsibilities
- Provide warm and welcoming service to guests, ensuring their needs are met and exceeded
- Manage guest reservations and ensure seamless check-in and check-out processes
- Assist guests with inquiries and requests, providing solutions and alternatives when necessary
- Collaborate with the hotel team to ensure guest satisfaction and loyalty
- Process payments and handle guest transactions efficiently and accurately
- Upsell and promote hotel services and amenities to guests
Requirements
- Minimum 2 years of experience in a similar role in a hotel or hospitality setting
- Fluency in French and English, with a working knowledge of a third language an asset
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in hotel management software and Microsoft Office
What We Offer
Nolinski Paris offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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