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International Billing Specialist

Il y a 2 mois


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About DentalMonitoring

DentalMonitoring is a MedTech scale-up in the fast-growing medical field of orthodontic treatment optimization. We are seeking a highly skilled professional to join our team as an International Billing Specialist.

What We Do

We utilize AI-driven technology to monitor and optimize orthodontic treatment for doctors and patients worldwide. Our innovative solutions include the Scanbox, a handy tool for intraoral observation, and a patient platform for seamless communication.

The Role

We are looking for a seasoned professional to manage our monthly billing process, ensuring timely and accurate customer payments. Key responsibilities include:

  • Customer data updates
  • Cash collection and payment follow-up
  • Customer request management
  • Litigation follow-up with Customer Service and Sales
  • Billing discrepancies investigation and resolution
  • System integration and migration projects
  • Compliance with international invoicing regulations, tax laws, and customs requirements
  • Mentorship and guidance to junior billing specialists
  • Process improvement identification and implementation
  • Automation of billing processes for increased efficiency

Requirements

To succeed in this role, you will need:

  • Bachelor's degree in finance, accounting, or a related field
  • Fluent verbal and written English and French
  • Minimum 5 years of experience as a Billing Specialist or in a similar role, with a focus on international billing processes
  • Proficiency in using billing software and financial systems (NetSuite, Salesforce) and Excel knowledge
  • Excellent numerical and analytical skills with strong attention to detail
  • Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders
  • Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment
  • Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions
  • Strong expertise in international invoicing regulations, tax laws, and customs requirements across multiple countries and regions

Our Work Environment

We value collaboration, diversity, and inclusivity at DentalMonitoring. Our team is comprised of over 20 nationalities, and we welcome applications from people with disabilities. We are committed to providing an inclusive and supportive work environment.