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Data Center Technician

Il y a 2 mois

Paris, Île-de-France Amazon Temps plein
Job Title: Data Center Technician

Amazon is seeking a skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for maintaining the world's largest Cloud Computing Infrastructure.

Key Responsibilities:
  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
  • Escalation point and technical troubleshooter for all Systems and Network hardware problems.
  • Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical.
  • Remediation of physical layer outages, both Systems & Network.
  • Remediation or recovery of physical power issues on racks.
  • Participate in Data Center power & cooling events.
  • Working Shift rotations to meet 24x7 On-Call requirements.
  • Install & configure racks of hosts in line with internal SLAs.
  • Triage & resolve trouble tickets for all devices in your region.
  • Data Center point of contact for all High Severity issues.
  • Physical replacement of server and network device parts.
  • Ensure correct rotation of parts & spares.
  • Help define metrics to increase our customer uptime.
  • Enforcing Amazon's Security Best Practices.
  • Interact with third-party vendors & contractors and other Datacenter technicians.
  • Contribute ideas to improve operational efficiency.
  • Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
  • Participate in and deliver on a number of high-impact small to mid-scale projects.
  • Participate in team meetings for metric analysis and project status updates.
  • Help build the world's largest Cloud infrastructure.
Requirements:
  • Server Hardware Troubleshooting experience.
  • Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID.
  • Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies.
  • Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers.
  • Good Understanding of Linux/Unix Administration.
About Amazon:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.