Data Center Technician

il y a 6 jours

Paris, Île-de-France Amazon Data Services France SAS Temps plein
About the Role

We are seeking a skilled Data Center Technician to join our team at Amazon Data Services France SAS. As a Data Center Technician, you will be responsible for maintaining the world's largest Cloud Computing Infrastructure.

Key Responsibilities
  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
  • Escalation point and technical troubleshooter for all Systems and Network hardware problems.
  • Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical.
  • Remediation of physical layer outages, both Systems & Network.
  • Remediation or recovery of physical power issues on racks.
  • Participate in Data Center power & cooling events.
  • Working Shift rotations to meet 24x7 On-Call requirements.
  • Install & configure racks of hosts in line with internal SLAs.
  • Triage & resolve trouble tickets for all devices in your region.
  • Data Center point of contact for all High Severity issues.
  • Physical replacement of server and network device parts.
  • Ensure correct rotation of parts & spares.
  • Help define metrics to increase our customer uptime.
  • Enforcing Amazon's Security Best Practices.
  • Interact with third-party vendors & contractors and other Datacenter technicians.
  • Contribute ideas to improve operational efficiency.
  • Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
About the Team

We are a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We work collaboratively to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

What We Offer
  • A dynamic and challenging environment encouraging creativity and personal development.
  • A chance to work on cutting-edge technology and infrastructure.
  • A collaborative and inclusive team culture.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.
Requirements
  • Server Hardware Troubleshooting experience.
  • Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID.
  • Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies.
  • Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers.
  • Good Understanding of Linux/Unix Administration.
Preferred Qualifications
  • Remote Access: Console routers, IPMI, BMC.
  • Network Equipment Installation and Configuration.
  • Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity.
  • Participated in Project Management.
  • Scripting: Bash, Python, Perl, Ruby (or programming languages).
About Amazon

Amazon is an engaged employer for equal opportunities. We believe that a diverse workforce is essential to our success. We take our hiring decisions based on your experience and skills. We appreciate your desire to discover, invent, simplify, and build. The protection of your privacy and the security of your data have been a priority for Amazon for a long time. Please consult our Privacy Policy to learn more about how we collect, use, and process personal data from our candidates.

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