Senior Consultant – Customer Relationship and Service Transformation
il y a 4 semaines
Opportunity for Expertise in Digital Transformation and Customer Engagement
As a key member of our Marketing, Sales & Customer Experience division, you will engage in diverse initiatives that span Customer Relationship Management and Service Strategy, as well as Digital Transformation and Customer Experience Design. Your role will involve assessing and optimizing Customer Service Centers, crafting operational frameworks, deploying digital solutions, and refining customer journeys.
Moreover, you will play a vital role in shaping Marketing and Sales strategies, while also analyzing and utilizing data to enhance Customer Relations.
Qualifications:
- A degree from a prestigious business school or university.
- 2 to 5 years of relevant experience in consulting or corporate settings focused on Customer Relations, Service, and Experience.
- Exceptional teamwork capabilities, a strong analytical mindset, and proficiency in English are crucial.
Be part of a dynamic organization that prioritizes excellence, innovation, and a balanced work-life environment.
#InnovateWithSiaPartners
Sia Partners is dedicated to providing equal employment opportunities, based solely on performance and merit.
-
Senior Consultant – Customer Relationship and Service Transformation
il y a 4 semaines
Paris, Île-de-France Sia Partners Temps pleinExciting Role in Digital Transformation and Customer Experience Enhancement As a key member of our Marketing, Sales & Customer Experience division, you will engage in diverse initiatives that span Customer Relationship Management and Service Strategy to Digital Transformation and Customer Experience Innovation. Your responsibilities will include assessing...
-
Senior Consultant – Customer Relationship and Service Transformation
il y a 4 semaines
Paris, Île-de-France Sia Partners Temps pleinOpportunity for Growth in Customer Experience and Digital Transformation As a key member of our Marketing, Sales & Customer Experience division, you will engage in diverse initiatives focused on Customer Relationship Management and Service Enhancement. Your role will involve assessing and optimizing Customer Service Centers, establishing operational...
-
Client Relationship Specialist
il y a 4 semaines
Paris, Île-de-France Customer Labs Temps pleinJob Title: Client Relationship SpecialistCompany: Customer Labs, a leading entity in the realm of customer engagement and data analytics, is seeking a Client Relationship Specialist (M/F) for an apprenticeship opportunity.Become part of a forward-thinking organizationKickstart your professional journey with our esteemed training programs in Customer...
-
Client Relationship Specialist
il y a 4 semaines
Paris, Île-de-France Customer Labs Temps pleinJob Title: Client Relationship SpecialistCompany: Customer Labs, a leading provider in the field of customer engagement solutions, is seeking a Client Relationship Specialist (M/F) for an apprenticeship position.Become part of a pioneering organization focused on enhancing customer experiencesGain valuable insights through our esteemed training programs in...
-
Marketing and Customer Relationship Manager
il y a 2 semaines
Paris, Île-de-France Galeries Lafayette Temps pleinGaleries Lafayette Marketing and Customer Relationship Manager OpportunityDevelop and implement a local marketing strategy to meet customer needs and drive business growthEnsure exceptional customer satisfaction and high-quality service across all customer touchpointsDesign and implement customer service policies and procedures to enhance the customer...
-
Senior Digital Transformation Consultant
il y a 3 jours
Paris, Île-de-France Tekkit Temps plein**About the Role**Our Digital & Agile Transformation team is seeking experienced consultants to join our team at Tekkit. As a Senior Digital Transformation Consultant, you will play a key role in helping our clients transform their businesses through digital means.**Key Responsibilities**Accompany or implement agility in our clients' organizations, including...
-
Senior Consultant
il y a 4 semaines
Paris, Île-de-France Capgemini Temps pleinPosition: Senior Consultant - Customer TransformationCompany: Capgemini InventAre you driven by the desire to make a meaningful impact? Join our team at Capgemini Invent, where a diverse group of 500 professionals merges analytical expertise with creative innovation. Our unique hybrid team consists of transformation consultants, innovation strategists, brand...
-
Senior Consultant: Customer Experience
il y a 2 semaines
Paris, Île-de-France Sia Partners Temps pleinShape the Future of Customer Engagement at Sia PartnersAs a key member of our Marketing, Sales & Customer Experience team, you'll play a pivotal role in driving digital transformation and enhancing customer journeys. You'll contribute to a wide range of projects, including:Developing and refining Customer Relationship and Service StrategiesDesigning...
-
Senior Consultant Connected Products and Services
il y a 5 jours
Paris, Île-de-France Capgemini Temps pleinOur MissionAt Capgemini Invent, we believe that innovation is the driving force behind change. As digital transformation consultants, we combine our strategic, creative, and scientific capabilities with our clients to provide cutting-edge solutions. We are looking for talented individuals to join our team and drive transformation that meets the challenges of...
-
Senior Customer Success Partner
il y a 3 jours
Paris, Île-de-France Veeva Systems, Inc. Temps pleinAbout Veeva Systems, Inc.We're a pioneering public benefit corporation (PBC) that has redefined the way companies approach their digital transformation. As a leader in the industry, we're committed to balancing the interests of our customers, employees, society, and investors.Job SummaryWe're seeking a highly skilled Senior Customer Success Partner to join...
-
Senior Customer Success Manager
il y a 2 jours
Paris, Île-de-France Octopus Energy Temps pleinAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Octopus Energy. As a key member of our customer success team, you will be responsible for leading major client implementation programs and delivering world-changing results.Your MissionBe a Kraken Ambassador: You will be responsible for convincing clients that...
-
Senior Client Relationship Manager
il y a 4 semaines
Paris, Île-de-France MICHAEL PAGE Temps pleinSenior Client Relationship ManagerIn the role of Senior Client Relationship Manager, you will oversee a diverse portfolio of essential clients while collaborating closely with internal departments. Your primary focus will be to ensure the excellence and profitability of the services delivered, including customer support centers and digital customer...
-
Senior Marketing Consultant
il y a 6 jours
Paris, Île-de-France Velvet Consulting Temps pleinAbout Velvet ConsultingWe are a consulting firm that helps businesses navigate complex marketing challenges.Job SummaryWe are seeking a Senior Marketing Consultant to join our team. As a Senior Marketing Consultant, you will be responsible for developing and implementing marketing strategies that drive business growth.Key ResponsibilitiesDevelop and...
-
Senior Marketing Consultant
il y a 6 jours
Paris, Île-de-France Velvet Consulting Temps pleinAbout Velvet ConsultingWe are a consulting firm that helps businesses navigate complex marketing challenges.Job SummaryWe are seeking a Senior Marketing Consultant to join our team. As a Senior Marketing Consultant, you will be responsible for developing and implementing marketing strategies that drive business growth.Key ResponsibilitiesDevelop and...
-
Senior Customer Success Manager
il y a 5 jours
Paris, Île-de-France Octopus Energy Temps pleinAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Octopus Energy. As a key member of our customer success team, you will be responsible for leading major client implementation programs to deliver world-changing results.Your MissionBe a Kraken Ambassador: You will be responsible for convincing clients that our...
-
Senior Consultant
il y a 5 jours
Paris, Île-de-France Capgemini Temps pleinAbout the RoleWe are seeking a highly skilled Senior Consultant to join our IT Strategy and Target Operating Model team at Capgemini Invent. As a Senior Consultant, you will play a key role in helping our clients drive digital transformation and improve their business operations.Key ResponsibilitiesDevelop and implement IT strategies that align with our...
-
Senior Consultant
il y a 5 jours
Paris, Île-de-France Capteo Temps pleinAbout the RoleCapteo is seeking a seasoned consultant with expertise in finance transformation projects to join our team. As a Senior Consultant, you will play a key role in driving business growth and improvement by leveraging your knowledge and experience in finance process optimization.Key ResponsibilitiesLead finance transformation projects, including...
-
Senior Transformation Consultant
il y a 4 semaines
Paris, Île-de-France Orange SA Temps pleinSenior Transformation Consultant PositionAs a Senior Transformation Consultant, you will collaborate with our clients, a diverse organization, on their workplace evolution initiatives.Key Responsibilities:Executing flexible workspace strategiesBoosting energy efficiency in buildingsEnhancing the experience for visitorsIf you possess a background in...
-
Senior Agile Program Manager
il y a 2 jours
Paris, Île-de-France Tata Consultancy Services Temps pleinAbout the RoleWe are seeking a highly experienced Senior Agile Program Manager to lead our cloud transformation initiatives. As a key member of our team, you will be responsible for the overall integrity and coherence of the program, ensuring effective coordination and oversight of inter-dependencies, risks, and issues.Key ResponsibilitiesManage large-scale,...
-
Customer Relationship Management Lead
il y a 4 semaines
Paris, Île-de-France MICHAEL PAGE Temps pleinJob Title: Customer Relationship Management LeadCompany: MICHAEL PAGE is a renowned leader in the recruitment industry, specializing in connecting top talent with exceptional opportunities.Job Overview:As a Customer Relationship Management Lead, you will play a pivotal role in enhancing customer interactions and driving engagement through digital...