Senior Consultant – Customer Relationship and Service Transformation

il y a 4 semaines


Paris, Île-de-France Sia Partners Temps plein

Opportunity for Growth in Customer Experience and Digital Transformation

As a key member of our Marketing, Sales & Customer Experience division, you will engage in diverse initiatives focused on Customer Relationship Management and Service Enhancement. Your role will involve assessing and optimizing Customer Service Centers, establishing operational frameworks, deploying digital solutions, and refining customer journeys.

Moreover, you will play a vital role in shaping Marketing and Sales strategies, as well as analyzing and utilizing data to improve Customer Relations.

Ideal candidates will possess a degree from a prestigious business institution or university, coupled with 2 to 5 years of experience in consulting or corporate settings related to Customer Relations, Service, and Experience. Essential skills include strong collaboration abilities, an analytical approach, and proficiency in English.

Why Sia Partners? We are dedicated to fostering a workplace that values excellence, innovation, and a balanced work-life dynamic.

Commitment to Diversity: Sia Partners is an equal opportunity employer, focused solely on performance and merit.



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