Banquet Captain
Il y a 2 mois
Job Summary:
The Banquet Captain is a pivotal role in managing and supervising the banquet floor, providing engaging, sincere, personalized service to our guests. This position requires a natural leader with a passion for orchestrating exceptional banquets and events.
Key Responsibilities:
- Manage and supervise the banquet floor, ensuring all standards, procedures, and guest satisfaction objectives are met and exceeded.
- Attend Banquet Event Meetings and Pre-Conference meetings in the absence of the Banquet Manager or Banquet Director.
- Provide a personal service to all guests, fully aware and following hotel standards and procedures.
- Ensure all guests receive a warm welcome and a fond farewell, cordially greeting them upon arrival and departure.
- Assist staff members to ensure they maximize their service standards.
- Manage guest complaints in a professional manner, resolving them to the guest's satisfaction and recording them.
- Be fully aware of and report all guest complaints or comments.
- Read and update logbooks, ensuring a proper handover between shifts.
- Respect key handling procedures and schedules, terms, and deadlines as agreed with Management.
- Be updated with the latest administrative, organizational, operational, or other changes and news.
- Share daily activity highlights with the supervisor, including internal and external guest opportunities.
- Be entirely flexible and adapt to last-minute requests through the hotel or guests.
Requirements:
- Customer service experience preferred.
- Ability to work independently and prioritize responsibilities and handle a multitude of tasks, colleagues, and guest requests.
- Passion for guest service, strong guest service orientation, and training skills required.
- Excellent communication and customer service skills.
- Ability to work a variety of hours, days, holidays, and weekends as business needs require.
- Must be legally eligible to work in the United States.
-
Banquet Captain
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAre you a natural leader with a passion for orchestrating exceptional banquets and events? We are seeking an experienced and detail-oriented Banquet Captain to lead our banquet operations. This role is pivotal in managing and supervising the banquet floor by providing engaging, sincere, personalized service. In the absence of the banquet manager or banquet...
-
Banquet Captain
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Summary:The Banquet Captain is a pivotal role in managing and supervising the banquet floor, providing engaging, sincere, personalized service to guests. This position requires a natural leader with a passion for orchestrating exceptional banquets and events.Key Responsibilities:Manage and supervise the banquet floor, ensuring all standards, procedures,...
-
Banquet Operations Manager
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAt Fairmont Olympic Hotel, we're seeking a skilled Banquet Captain to lead our banquet operations. This role is pivotal in managing and supervising the banquet floor by providing engaging, sincere, personalized service. In the absence of the banquet manager or banquet director, the Banquet Captain will require attending Banquet Event Meetings and...
-
Banquet Operations Manager
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJoin Our Team as a Full Time Banquet Captain at Fairmont Olympic HotelWe are seeking an experienced and detail-oriented Banquet Captain to lead our banquet operations. This role is pivotal in managing and supervising the banquet floor by providing engaging, sincere, personalized service. In the absence of the banquet manager or banquet director, the Banquet...
-
Event Operations Captain Server
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Event Operations Captain ServerAt Accor, we are committed to delivering exceptional hospitality experiences to our guests. As an Event Operations Captain Server, you will play a key role in ensuring that our events and functions are executed with precision and flair.Key Responsibilities:Set up, service, and tear down of events for 5 to 500...
-
Event Operations Captain Server
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Event Operations Captain ServerAt Accor, we are committed to delivering exceptional hospitality experiences to our guests. As an Event Operations Captain Server, you will play a key role in ensuring that our events and functions are executed with precision and flair.Key Responsibilities:Set up, service, and tear down of events for 5 to 500...
-
Event Operations Captain Server
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Event Operations Captain ServerAt Accor, we are committed to delivering exceptional hospitality experiences to our guests. As an Event Operations Captain Server, you will play a key role in ensuring that our events and functions are executed with precision and flair.Key Responsibilities:Set up, service, and tear down of events for 5 to 500...
-
Event Operations Captain Server
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Event Operations Captain ServerAt Accor, we are committed to providing exceptional hospitality experiences for our guests and employees alike.Job Summary:We are seeking a highly skilled and experienced Event Operations Captain Server to join our Banquet team. As a key member of our team, you will be responsible for providing set-up and service of...
-
Banquet Operations Manager
il y a 4 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAre you a seasoned professional with a passion for delivering exceptional banquet experiences? Fairmont Olympic Hotel is seeking a skilled and detail-oriented Banquet Captain to lead our banquet operations.Key Responsibilities:Provide personalized service to guests, ensuring a warm welcome and fond farewell.Manage the banquet floor, supervising staff and...
-
Event Operations Captain Server
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly skilled and experienced Event Operations Captain Server to join our team at Accor. As a key member of our Banquet team, you will be responsible for providing exceptional service to our guests while ensuring that our high standards of quality and service are consistently met.Key ResponsibilitiesSet up, service, and tear down...
-
Assistant Banquet Manager
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAssistant Banquet ManagerAt Fairmont Hotel Macdonald, we're seeking a highly skilled and experienced Assistant Banquet Manager to join our team. As a key member of our Banquets department, you will play a vital role in ensuring the success of our events and functions.Key Responsibilities:Coordinate and execute meetings and events, ensuring seamless execution...
-
Banquet Service Director
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Summary:The Banquet Captain is a key member of our events team, responsible for ensuring the smooth execution of banquets and events at the Fairmont Olympic Hotel. As a natural leader with a passion for delivering exceptional service, you will be responsible for managing and supervising the banquet floor, providing engaging and personalized service to...
-
Event Operations Captain Server
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly skilled and experienced Event Operations Captain Server to join our team at Accor. As a key member of our Banquet team, you will be responsible for providing exceptional service to our guests while ensuring that our high standards of quality and attention to detail are met.Key ResponsibilitiesSet up, service, and tear down...
-
Banquet Operations Manager
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinLead Exceptional Banquets and Events at Fairmont Olympic HotelAs a Banquet Captain at Fairmont Olympic Hotel, you will be responsible for managing and supervising the banquet floor, providing engaging and personalized service to our guests. You will work closely with the banquet manager and director to ensure that all standards, procedures, and guest...
-
Banquet Operations Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinBe a Part of History at the Fairmont Olympic HotelLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. As a Banquet Captain, you will be part of a team that provides exceptional service to our guests in an iconic and luxurious setting.Key Responsibilities:Provide a personal service to all guests, fully...
-
Event Operations Supervisor
Il y a 3 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview Fairmont Olympic Hotel is a distinguished establishment located in Seattle's vibrant downtown area, renowned for its historical significance and luxurious ambiance. Join us in delivering exceptional service to our guests in this iconic venue. Job Overview Become a Part of Our Team as a Full-Time Banquet Captain at Fairmont Olympic Hotel...
-
Event Operations Captain Server
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAt The Rimrock, we're committed to delivering exceptional hospitality experiences that exceed our guests' expectations. As a key member of our Banquet team, you'll play a vital role in ensuring seamless service and unforgettable events.Key Responsibilities:Set up, service, and tear down functions for 5 to 500 guests, maintaining our high standards of quality...
-
Banquet Captain
Il y a 4 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Join Our Team as...
-
Event Operations Captain Server
Il y a 4 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike. Job Description Working as a member of the Banquet team, providing set-up and service of guests’ functions while ensuring four diamond service levels and standards. Duties and Responsibilities ...
-
Assistant Banquet Manager
Il y a 4 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Your team and working environment: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...