Event Operations Captain Server
il y a 4 semaines
At Accor, we are committed to providing exceptional hospitality experiences for our guests and employees alike.
Job Summary:We are seeking a highly skilled and experienced Event Operations Captain Server to join our Banquet team. As a key member of our team, you will be responsible for providing set-up and service of guests' functions while ensuring four diamond service levels and standards.
Key Responsibilities:- Set-up, service, and tear-down of a variety of functions for 5 to 500 guests
- Perform a variety of duties including set-ups, coffee service, bartending, and white glove dinner service
- Train and oversee Banquet Servers on set-up, tear-down, and service duties
- Assist with maintaining appropriate levels of dry goods and items held for guests' consumption
- Attend regularly scheduled Banquet meetings
- Provide guidance to Banquet Servers through on-going training and coaching
- Assist with and provide feedback for Banquet Server performance reviews
- Perform Supervisor responsibilities in the absence of the Supervisor, Assistant Manager, or Manager
- Assist with ensuring staff scheduling meets business demands and budget
- Be prepared to work in other F&B outlets when required due to business needs and staffing levels
- Alberta ProServe Certification
- Post-secondary education in hospitality or tourism is an asset
- 1+ years of experience in banquet service
- Previous supervisory experience is an asset
- Able to meet the physical demands of the position
- Knowledgeable in a variety of liquor and wine
- Able to work effectively as part of a team in a fast-paced environment
- Able to successfully manage multiple tasks simultaneously
- Available to work a flexible schedule and long hours based on business levels
- Customer-service oriented
- Computer-literate
- Complimentary meal in our staff cafeteria each shift
- Access to Employee Travel Program
- Discounts on hotel Food & Beverage, Spa, and Golf Memberships
We are committed to creating an inclusive and diverse work environment where every employee feels valued, appreciated, and free to be themselves. Our location in the Canadian Rockies fosters a diverse workforce, and we strive to be better and more intentional in our inclusion efforts.
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