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Data Center Technician

Il y a 2 mois

Paris, Île-de-France Amazon Temps plein
About the Role

We are seeking a skilled Data Center Technician to join our team at Amazon. As a Data Center Technician, you will be responsible for maintaining the world's largest Cloud Computing Infrastructure.

Key Responsibilities
  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
  • Escalation point and technical troubleshooter for all Systems and Network hardware problems.
  • Deep diving into Linux server issues.
  • Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical.
  • Remediation of physical layer outages, both Systems & Network.
  • Remediation or recovery of physical power issues on racks.
  • Participate in Data Center power & cooling events.
  • Working Shift rotations to meet 24x7 On-Call requirements.
  • Install & configure racks of hosts in line with internal SLAs.
  • Triage & resolve trouble tickets for all devices in your region.
  • Data Center point of contact for all High Severity issues.
  • Physical replacement of server and network device parts.
  • Ensure correct rotation of parts & spares.
  • Help define metrics to increase our customer uptime.
  • Enforcing Amazon's Security Best Practices.
  • Interact with third-party vendors & contractors and other Datacenter technicians.
  • Contribute ideas to improve operational efficiency.
  • Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
  • Participate in and deliver on a number of high-impact small to mid-scale projects.
  • Participate in team meetings for metric analysis and project status updates.
  • Help build the world's largest Cloud infrastructure.
Requirements
  • Server Hardware Troubleshooting experience.
  • Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID.
  • Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies.
  • Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers.
  • Good Understanding of Linux/Unix Administration.
Preferred Qualifications
  • Remote Access: Console routers, IPMI, BMC.
  • Network Equipment Installation and Configuration.
  • Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity.
  • Participated in Project Management.
  • Scripting: Bash, Python, Perl, Ruby (or programming languages).

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.