French Customer Service Representative
il y a 4 semaines
We are seeking a highly skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team at Amazon France Logistique SAS. As a key member of our team, you will be responsible for delivering exceptional customer experiences through influencing other teams to drive process improvements and implementing data-driven solutions.
Key Responsibilities- Act as the point of contact for the French CS team for pan-European and Global Post-Delivery Experience projects.
- Surface and investigate new ideas through quantitative and qualitative analysis of data, processes, and procedures to improve the customer experience and key metrics.
- Work closely with data to analyze root causes and implement long-term solutions.
- Develop and present comprehensive project proposals and narratives to senior executives and stakeholders.
- Experience in customer service with a focus on data-driven decision making and quantitative analysis.
- Ability to create and present documentation for senior executives and align plans with Amazon's strategic objectives.
- Strong communication and influencing skills to drive process improvements across teams.
At Amazon France Logistique SAS, we prioritize the protection of your personal data and the security of your information. Please review our Privacy Policy to learn more about how we collect, use, and process candidate data.
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French Customer Service Representative
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Clichy, Île-de-France Amazon France Logistique SAS Temps pleinPost-Delivery Experience ManagerAt Amazon France Logistique SAS, we're committed to delivering exceptional customer experiences. We're seeking a skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team (CS). This role will require influencing other teams to drive change, using data-driven insights and comprehensive project...
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Clichy, Île-de-France Amazon France Logistique SAS Temps pleinPost-Delivery Experience ManagerAt Amazon France Logistique SAS, we're committed to delivering exceptional customer experiences. We're seeking a skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team (CS). This role will require influencing other teams to drive change, using data-driven insights and comprehensive project...
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Clichy, Île-de-France Amazon France Logistique SAS Temps pleinPost-Delivery Experience ManagerAt Amazon France Logistique SAS, we're committed to delivering exceptional customer experiences. We're seeking a skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team (CS). This role will require influencing other teams to drive change, using data-driven insights and comprehensive project...
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Clichy, Île-de-France Amazon France Logistique SAS Temps pleinPost-Delivery Experience ManagerAt Amazon France Logistique SAS, we're committed to delivering exceptional customer experiences. We're seeking a skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team (CS). This role will require influencing other teams to drive change, using data-driven insights and comprehensive project...
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Clichy, Île-de-France Amazon France Logistique SAS Temps pleinAbout the RoleWe are seeking a highly skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team at Amazon France Logistique SAS. As a key member of our team, you will be responsible for delivering exceptional customer experiences through data-driven decision making and process improvements.Key ResponsibilitiesAct as the...
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Clichy, Île-de-France Amazon France Logistique SAS Temps pleinAbout the RoleWe are seeking a highly skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team at Amazon France Logistique SAS. As a key member of our team, you will be responsible for delivering exceptional customer experiences through influencing other teams to drive process improvements and implementing data-driven...
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Clichy, Île-de-France Amazon Temps pleinPost-Delivery Experience Manager **Key Responsibilities:** * Deliver process improvements through data-driven decision making and influencing other teams * Analyze root causes and implement long-term solutions to enhance customer experience and key metrics * Act as the point of contact for French CS for pan-European and Global Post-Delivery Experience...
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Clichy, Île-de-France Amazon France Logistique SAS Temps pleinPost-Delivery Experience ManagerAt Amazon, we're committed to delivering exceptional customer experiences. We're seeking a Post-Delivery Experience Manager to join our French & Belgian Customer Service Team (CS). This role will require influencing other teams to drive change, using data and comprehensive project proposals to create and communicate...
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French Customer Service Manager
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Clichy, Île-de-France Amazon Temps pleinPost-Delivery Experience ManagerWe are seeking a highly skilled Post-Delivery Experience Manager to join our French and Belgian Customer Service Team. This role will require influencing other teams to drive change through the use of data-driven insights and comprehensive project proposals.The ideal candidate will have experience in creating and presenting...
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Clichy, Île-de-France Amazon Temps pleinPost-Delivery Experience ManagerWe are seeking a highly skilled Post-Delivery Experience Manager to join our French and Belgian Customer Service Team. This role will require influencing other teams to drive change through the use of data-driven insights and comprehensive project proposals.The ideal candidate will have experience in creating and presenting...
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French Customer Service Manager
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Clichy, Île-de-France Amazon Temps pleinPost-Delivery Experience ManagerWe are seeking a highly skilled Post-Delivery Experience Manager to join our French and Belgian Customer Service Team. This role will require influencing other teams to drive change through the use of data-driven insights and comprehensive project proposals.The ideal candidate will have experience in creating and presenting...
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French Customer Service Manager
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Clichy, Île-de-France Amazon Temps pleinPost-Delivery Experience Manager **Role Summary** We are seeking a Post-Delivery Experience Manager to join our French & Belgian Customer Service Team. This role will require influencing other teams to drive change through data-driven insights and comprehensive project proposals. The ideal candidate will have experience in creating and presenting...
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