French Customer Service Representative
il y a 3 semaines
At Amazon France Logistique SAS, we're committed to delivering exceptional customer experiences. We're seeking a skilled Post-Delivery Experience Manager to join our French & Belgian Customer Service Team (CS). This role will require influencing other teams to drive change, using data-driven insights and comprehensive project proposals to improve processes and services.
Key Responsibilities:
- Act as the point of contact for the French CS for pan-European and Global Post-Delivery Experience projects.
- Surface and investigate new ideas through data analysis, with a focus on improving customer experience and key metrics.
- Work experience in customer service and data-driven decision making or quantitative analysis skills.
About Amazon France Logistique SAS
We're a customer-centric company that values data protection and security. Please review our Privacy Notice to learn more about how we collect, use, and process candidate data.
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