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Senior Relationship Manager

Il y a 2 mois


Paris, Île-de-France ING Temps plein
Job Description

The Relationship Manager is a key ambassador of ING, responsible for creating, developing, and maintaining profitable multi-products relationships with prospects and clients.

Key Responsibilities
  • Execute the bank's growth plan by onboarding new French corporates (turnover > €750m) in alignment with the strategic plan.
  • Lead and execute the commercial strategy in coordination with key internal stakeholders (sector, products, countries, and management).
  • Develop long-term relationships with prospects and clients by leveraging and marketing ING's differentiators: sector expertise, international network, and sustainability-linked transactions.
  • Manage financial and non-financial risks (including KYCs) on own clients' portfolio in scope.
Core PillarsCommercial Client Management
  • Promote ING Corporate Banking capabilities and visibility in France, supporting the origination of business for Lending Services, Financial Markets, Transaction Services, and developing fee business in DCM, ECM, debt advisory, and M&A.
  • Grow a strategic dialogue with clients' decision-makers (CEO, CFO, Group treasurer) and grasp active/lead roles as advisor or coordinator.
  • Ensure preparation and maintenance of client commercial plans in close cooperation with product specialists and ING network offices, being accountable for overall business, including profitability.
  • Grow sector expertise and connect with local/central sector teams to share and be aligned on strategic direction.
  • Share lessons learned/best practices within the team and with local, sector, and other virtual teams.
Origination & Business Development
  • Define a structured commercial plan for each prospect/client by identifying clients' critical business issues and opportunities in line with local strategy, based on a good understanding of clients, their business, the sector, and ING products, using an integrated approach.
  • Have a strong view on credit risk assessment to select the right clients/business, propose the right deal structure to minimize risk, and adequately seize capital allocation in front of cross-sell.
  • Obtain concrete commitment from clients to deliver on promises within a reasonable timeframe.
  • Coordinate and embark various teams present in different countries towards shared objectives.
Transaction Approvals
  • Lead the commercial approval process and align various internal stakeholders.
  • Provide relevant commercial input on Credit Applications, Modifications, and Reviews to ensure smooth deal execution.
  • Follow-up on deal execution by middle/back office.
Compliance Undertaking
  • Manage compliance risk and comply with applicable laws and regulations, ING Bank policies, and standards.
  • Behave strictly in adherence with The Orange Code.