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Technical Support Engineer
Il y a 2 mois
Location: Lyon, France
Become a part of the innovative team at Edmund Optics, where we are dedicated to advancing the fields of optics, imaging, and photonics. As a premier supplier of standard optical components, our mission is to empower groundbreaking technologies across a multitude of sectors, from rapid industrial automation to pioneering DNA analysis.
At Edmund Optics Europe, we prioritize cultivating a lively community. By joining our team, you will collaborate with a diverse group of professionals from various backgrounds, all committed to delivering exceptional technical customer service.
We are currently seeking a Technical Customer Support Specialist.
In this pivotal role within our customer support division, you will serve as the primary expert for technical guidance across Europe. Your responsibilities will range from assisting clients in selecting the ideal products to managing customer accounts and engaging in stimulating projects such as writing informative articles or creating product demonstrations.
Key Responsibilities:- Delivering technical support and product suggestions
- Addressing customer inquiries and overseeing account management
- Collaborating with international teams and contributing to marketing efforts
Are you ready to make a significant impact? The qualifications outlined below reflect the knowledge, skills, and abilities necessary for this role. We embrace inclusivity and are committed to providing reasonable accommodations to support individuals with diverse capabilities in fulfilling the essential functions of the position.
Your Profile:- Bachelor's degree in a relevant field such as Science or Engineering
- Fluency in both French and English
- Proficiency in MS Office applications
- Excellent communication and problem-solving abilities
Prepare for an exciting journey with Edmund Optics. In addition to a competitive salary, we provide a variety of benefits, including:
- Company pension plan
- Comprehensive medical and dental coverage
- Extensive training and professional development opportunities
- Company-sponsored events
- A collaborative environment with passionate and innovative colleagues who enjoy their work.
Join us in exploring the fascinating world of optics and contribute to shaping the future.
