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Customer Support Trainee

Il y a 2 mois


Lyon, Auvergne-Rhône-Alpes, France SIX Payment Services Temps plein
Customer Support Trainee

SIX Payment Services is a prominent entity in the financial technology industry, revolutionizing payment solutions across the globe. We cater to a diverse clientele, ranging from small local businesses to large financial institutions. In this role, you will play a vital part in overseeing the Bloctel initiative, a national registry aimed at curbing telemarketing activities. Your key responsibilities will encompass:

1. Assisting clients with inquiries and support needs.
2. Monitoring and analyzing billing information.
3. Ensuring a high level of customer satisfaction through effective communication and problem-solving.

We seek individuals who are detail-oriented, compassionate, and eager to learn, with a strong emphasis on teamwork and collaboration.

Become a part of a forward-thinking and sustainable organization that offers ample opportunities for professional development, along with a comprehensive benefits package that includes performance bonuses, generous leave policies, and a nurturing work atmosphere.