Accommodation Night Auditor
il y a 5 jours
Job Summary
We are seeking a highly skilled and experienced Night Auditor to join our team at Accor. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel, providing exceptional guest experiences, and maintaining the highest standards of quality and service.
Key Responsibilities
- Support the Night Manager and Front Office Manager in the efficient operation of the hotel, ensuring seamless guest experiences and high levels of customer satisfaction.
- Conduct thorough audits and reconciliations of financial transactions, ensuring accuracy and compliance with company policies and procedures.
- Prepare and present detailed reports on hotel performance, highlighting areas for improvement and opportunities for growth.
- Provide exceptional guest service, responding promptly to guest inquiries and resolving any issues or concerns in a professional and courteous manner.
- Collaborate with other departments to ensure effective communication and coordination, promoting a positive and productive work environment.
- Participate in ongoing training and development programs to enhance skills and knowledge, staying up-to-date with industry trends and best practices.
Requirements
- Proven experience in a similar role, with a strong background in hotel operations and financial management.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
- Proficiency in computer software, including Excel and Opera, with the ability to learn new systems and technologies quickly.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
- High school diploma or equivalent, with a degree in hospitality or a related field preferred.
What We Offer
- A competitive salary and benefits package, including opportunities for career advancement and professional growth.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Access to ongoing training and development programs, promoting continuous learning and skill enhancement.
- A comprehensive rewards program, recognizing and rewarding outstanding performance and contributions.
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