Head of IT Leadership

il y a 2 semaines

Paris, Île-de-France Veepee Temps plein

Job Summary

Veepee is seeking an experienced IT leader to join our team as the Head of IT. This is a leadership role focused on guiding and empowering a team of 35 people, which includes both direct contributors and managers.

Key Responsibilities

  • Set the strategic direction and priorities for all aspects of our internal information systems and IT services.
  • Lead the strategy and priorities for providing user support to more than 3500 employees across Europe, ensuring high-quality service for employees in offices, remote work settings, and on our multiple logistics sites platform.
  • Oversee the management of specific equipment for logistics sites, ensuring their effective deployment and maintenance.
  • Direct the teams responsible for handling user support tickets, on-site requests, and technical issues, with a focus on maximizing efficiency and user satisfaction across all locations.
  • Define the strategic roadmap for managing and improving internal IT systems.
  • Maintain and expand the use of Infrastructure as Code (IaC) across all services managed by the IT team, ensuring automation, consistency, and scalability in infrastructure management.
  • Manage all group communication systems, Slack, Google Workspace, or group mail servers, ensuring they support business objectives.
  • Provide efficient communication platforms on-site and remotely, such as streaming or signage platforms, enabling marketing and communication teams to effectively communicate company-wide.
  • Provide direction for the management of parts of the company security platform, including CCTV and user and device authentication, aligning them with the overall IT infrastructure strategy and security teams.
  • Provide and maintain internal booking meeting and seat platforms across Europe to enhance employee productivity.
  • Establish and guide the strategic priorities for IT asset management, including the procurement, lifecycle management, and optimization of company computers and related equipment.
  • Collaborate closely with logistics to ensure that IT assets, including specialized equipment, are aligned with operational needs and strategic goals.
  • Industrialize license management to ensure proper assignment of licenses to employees and optimize their usage.
  • Lead the strategic identification and implementation of automation initiatives within the IT department, prioritizing projects that significantly enhance productivity and efficiency.
  • Set the vision and direction for streamlining IT operations, with a focus on reducing manual workloads and improving service delivery across the organization.
  • Regularly review IT processes and adjust priorities to ensure alignment with evolving business needs and objectives.
  • Provide leadership in the strategic allocation and management of a multi-million euro budget, ensuring all IT investments support the company's long-term financial and strategic goals.
  • Optimize resource allocation by setting clear priorities, ensuring cost-effective delivery of IT services while maintaining high quality and performance standards.
  • Continuously monitor financial allocations, adjusting priorities to ensure that spending is in line with the company's evolving objectives.

Requirements

  • At least 10 years of experience in a similar leadership role, with proven success in setting strategic directions, managing multicultural teams, and working within a Google Workspace environment.
  • Strong understanding of internal information systems, infrastructure (including IaC), and communication platforms (Slack, Google workspace or equivalent, WebEx...), with a focus on strategic oversight rather than hands-on work; specialized logistics equipment management knowledge is a plus.
  • IT budget management
  • A good level of English is mandatory. Proficiency in Spanish is a plus.
  • Exceptional leadership and strategic management skills, capable of setting clear directions and priorities in a fast-growing environment. Experience managing both direct contributors and managers is essential.

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