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Apprenticeship in Customer Success Management
Il y a 3 mois
About Deepki: Deepki is at the forefront of ESG SaaS solutions for real estate stakeholders, driving the shift towards sustainability and net-zero goals.
Opportunity: We are seeking a Customer Success Manager Apprentice to join our dynamic team. This role is centered in a software impact organization and focuses on supporting the implementation of our data-driven ESG software platform.
The apprentice will play a crucial role in assisting our clients with the deployment of our SaaS solution, aimed at enhancing energy efficiency and achieving significant reductions in CO2 and greenhouse gas emissions.
Key Responsibilities:
- Implementation and Deployment: Collaborate on the launch of our new internal Customer Success Management tool, contributing to the scalability of Deepki.
- Data Quality Assurance: Ensure the integrity and completeness of customer data, conducting Data Quality Checks (DQC) to enhance the impact of our platforms.
- Customer Adoption Optimization: Facilitate the effective use of the Deepki platform by enhancing customer documentation and supporting platform upgrades.
- This apprenticeship may evolve towards project management and direct customer engagement over time.
Candidate Profile:
- Fluency in English is essential; proficiency in French is also required.
- Experience in project management.
- Strong focus on quality and methodology.
- Excellent communication and teaching abilities.
- Customer-oriented mindset.
- Passion for sustainable development.
- Interest or experience in software development or data analysis.
- Prepared for a one-year commitment.
Learning Outcomes:
- Develop technical and commercial skills.
- Engage with an energetic and international team within a vibrant ecosystem that values individual contributions.
Why Choose Deepki?
At Deepki, our mission is to leverage data to transform the real estate sector into a sustainable force for good. Our core values—drive, commitment, righteousness, and goodwill—are integral to our workplace culture.
We prioritize our employees' well-being and provide a supportive environment for growth.
- Active community of interns and apprentices.
- Daily meal vouchers.
- International work environment.
- Access to language learning resources.
- Collaborative and passionate workplace.
- Modern office facilities.
About Us:
Founded in 2014, Deepki is dedicated to aiding real estate entities in their transition towards sustainability. We offer a comprehensive ESG data intelligence platform complemented by expert advisory services, empowering stakeholders to improve their ESG performance and maximize asset value.
Our operations span across Europe, with ambitious growth plans and a commitment to environmental impact.
We are looking for talented individuals who share our vision for accelerating the environmental transition in real estate.
Deepki is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.
