Spa Hospitality Ambassador
il y a 4 semaines
Job Summary
We are seeking a highly skilled and customer-focused Spa Concierge to join our team at The Rimrock. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our spa and fitness facilities.
Key Responsibilities
- Welcoming and greeting guests, conducting tours, and maintaining the cleanliness and order of the spa and fitness facilities.
- Assisting with inventory control, laundry needs, and processing bookings and reservations.
- Verifying guest reservations, monitoring pool and gym use, and ensuring the safe maintenance of the pool and hot tub area.
- Providing exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.
- Working effectively in a team environment and independently to achieve goals and objectives.
Requirements
- Minimum 2 years of customer service or retail experience.
- Excellent verbal and written communication skills.
- Able to work effectively in a team environment and independently.
- Cash handling skills and ability to manage multiple tasks simultaneously.
- CPR and 1st Aid training an asset.
What We Offer
- Complimentary meal in our staff cafeteria each shift.
- Access to Employee Travel Program.
- Discounts on hotel Food & Beverage, Spa and Golf Memberships.
Inclusion & Diversity
We value diversity and inclusion in our workplace and strive to create a welcoming environment for all employees and guests. We believe that every individual deserves to feel valued, appreciated, and free to be themselves at work and in housing.
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