Spa Hospitality Ambassador
il y a 3 semaines
At The Rimrock, we strive to provide an exceptional hospitality experience for our guests. As a Spa Concierge, you will play a vital role in creating a comfortable, relaxing, and safe environment for all visitors.
Duties and Responsibilities:
- Ensure the Spa & Fitness facility is opened and closed efficiently.
- Greet and welcome guests, providing tours if requested.
- Maintain the cleanliness and order of the entire Spa & Fitness facility.
- Assist with inventory control and laundry needs.
- Process bookings, make reservations, and reconcile sales at Spa Reception.
- Verify guest reservations and monitor pool, gym, and fitness area use.
- Assist therapists as required.
- Perform other associated duties as assigned.
Qualifications:
- Minimum 2 years of customer service or retail experience.
- Customer service oriented.
- Excellent verbal and written communication skills.
- Able to work effectively in a team environment and independently.
- Able to successfully manage multiple tasks simultaneously.
- Keen attention to detail.
- Cash handling skills.
- CPR and 1st Aid training an asset.
Job Perks & Benefits:
- Complimentary meal in our staff cafeteria each shift.
- Access to Employee Travel Program.
- Discounts on hotel Food & Beverage, Spa, and Golf Memberships.
We value diversity and inclusion in our workplace. We strive to create an environment where every employee feels valued, appreciated, and free to be themselves.
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