Bilingual Customer Support Specialist

il y a 4 semaines


Paris, Île-de-France French Selection UK Temps plein
FRENCH SELECTION (FS)
Position: Bilingual Customer Support Specialist

Location: Paris

Work Arrangement: Hybrid model with 3 days in the office

Compensation: Up to 35,000€ annually

Reference: 5442F

Company Overview: A global manufacturing firm with extensive international operations.

Key Responsibilities:
As the primary liaison for customers and distributors, you will represent the interests of all clients within the organization. This role is based in the Paris Tuileries area and is initially a 6-month contract (maternity leave) with potential for extension.

  • Manage order processing through the company’s CRM platform.
  • Collaborate with distributors to enhance sales and optimize inventory management.
  • Develop and maintain relationships with distributors in the assigned region.
  • Provide training to distributor staff on the company’s order management software.
  • Address issues and relay customer feedback internally to improve operational processes.

Candidate Profile:
  • Proficient in both French and English.
  • Experience in customer service roles.
  • Capable of making decisions and demonstrating initiative.
  • Team player with a focus on process enhancement.
  • Available for immediate start.
  • Authorized to work in France.

Salary: Up to 35,000€ per annum, commensurate with experience.

French Selection is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business across various sectors.

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