Bilingual Customer Support Specialist
il y a 4 semaines
Position: Bilingual Customer Support Specialist
Location: Paris
Work Arrangement: Hybrid model with 3 days in the office
Compensation: Up to 35,000€ annually
Reference: 5442F
Company Overview: A global manufacturing firm with operations across various countries.
Key Responsibilities:
- Serve as the primary liaison for customers and distributors, ensuring their needs are effectively communicated within the organization.
- Manage order processing through the company's CRM platform.
- Collaborate with distributors to enhance sales performance and optimize inventory management.
- Foster and maintain strong relationships with distributors in the designated region.
- Provide training to distributor staff on the company's order management system.
- Address issues promptly and relay customer feedback internally to facilitate process improvements.
Candidate Profile:
- Proficient in both French and English.
- Previous experience in customer service roles.
- Strong decision-making skills and initiative.
- Team-oriented with a focus on process enhancement.
- Available for immediate employment.
- Authorized to work in France.
Salary: Up to 35,000€ per annum, based on experience.
French Selection is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business sectors.
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