Bilingual Customer Support Specialist

il y a 4 semaines


Paris, Île-de-France French Selection UK Temps plein
FRENCH SELECTION (FS)
Position: Bilingual Customer Support Specialist

Location: Paris

Work Arrangement: Hybrid model with 3 days in the office

Compensation: Up to 35,000€ annually

Reference: 5442F

Company Overview: A global manufacturing firm with operations across various countries.

Key Responsibilities:
  • Serve as the primary liaison for customers and distributors, ensuring their needs are effectively communicated within the organization.
  • Manage order processing through the company's CRM platform.
  • Collaborate with distributors to enhance sales performance and optimize inventory management.
  • Foster and maintain strong relationships with distributors in the designated region.
  • Provide training to distributor staff on the company's order management system.
  • Address issues promptly and relay customer feedback internally to facilitate process improvements.

Candidate Profile:
  • Proficient in both French and English.
  • Previous experience in customer service roles.
  • Strong decision-making skills and initiative.
  • Team-oriented with a focus on process enhancement.
  • Available for immediate employment.
  • Authorized to work in France.

Salary: Up to 35,000€ per annum, based on experience.

French Selection is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business sectors.

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