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Bilingual Customer Support Specialist
Il y a 3 mois
An esteemed international manufacturing firm with a global presence.
Position:
Customer Service Representative with Fluent French and English
Location:
Paris
Work Arrangement:
Hybrid model, requiring 3 days per week in the office.
Compensation:
Up to 35,000€ annually, based on experience.
Role Summary:
This position serves as the primary liaison for customers and distributors, ensuring their needs are effectively represented within the organization. Initially offered as a 6-month contract with potential for extension.
Key Responsibilities:
- Manage order processing through the company’s CRM platform.
- Collaborate with distributors to enhance sales performance and optimize inventory management.
- Develop and maintain strong relationships with distributors in the designated region.
- Provide training to distributor staff on the company's order management software.
- Address issues promptly and relay customer feedback internally to facilitate process improvements.
Candidate Profile:
- Proficient in both French and English.
- Experience in customer service roles.
- Demonstrated decision-making skills and initiative.
- A collaborative team player focused on process enhancement.
- Available for immediate employment.
- Legally authorized to work in France.
Salary: Up to 35,000€ per annum, commensurate with experience.
