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The Opportunity
We are seeking a highly skilled Customer Service Agent to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive and timely support.
The Role
- Provide top-notch customer service via phone, email, and other communication channels.
- Resolve customer inquiries and issues efficiently, ensuring high levels of customer satisfaction.
- Collaborate with internal teams to ensure seamless order processing and delivery.
- Escalate customer feedback as necessary.
The Ideal Candidate
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication abilities.
- Advanced English language proficiency.
- Team-oriented with a focus on collaboration and adaptability.
- High attention to detail and ability to multitask effectively.
- Proficient in computer navigation and PC skills.
- A quiet and distraction-free work environment is essential.
- Self-motivated with a drive to achieve and exceed performance goals.
About Our Client
Our client is a leading provider of customer-centric operational support for fast-paced technology companies. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional results and driving business growth.
