Hotel Reservations Coordinator
il y a 2 semaines
We are seeking a highly organized and skilled Reservations Executive to join our team at the Mövenpick Hotel Hobart. As a key member of our Reservations team, you will be responsible for delivering exceptional service to our clients, processing and inputting reservations, and maintaining a positive selling approach to maximize yield.
Key Responsibilities:- Process and input all reservations types in a timely and accurate manner using our hotel systems.
- Maintain a positive selling approach to maximize occupancy and rates.
- Prioritize workflow and workload individually and across the team to ensure seamless service delivery.
- Respond to guest calls according to hotel policy and ensure an outstanding guest experience.
- Coordinate group reservations and ensure accurate data recording.
- Check arrivals lists daily to display correct rates and market codes.
- Previous experience in a similar role is preferred.
- Strong organizational skills and ability to multitask.
- Flexibility to work varied shifts, including weekends.
- An outcome-driven approach to performance and results.
- Natural ability to build and maintain internal and external client relationships.
- Prior experience working with Opera Cloud or a related system.
- Discounted accommodation and other benefits across the Accor network.
- Great career and training opportunities with Accor.
- An opportunity to be part of a fun and supportive team who love what they do.
Please note that you will require full working rights in Australia to be eligible for this position.
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Hotel Reservation Coordinator
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Hotel Reservation Coordinator", "Job Description": "Job SummaryWe are seeking a skilled Hotel Reservation Coordinator to join our team at Accor. As a key member of our reservations department, you will be responsible for planning and coordinating room reservations, ensuring maximum room revenues, and providing exceptional customer service.Key...
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