Hotel Reservations Coordinator

il y a 2 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Join Our Reservations Team

We are seeking a highly organized and skilled Reservations Executive to join our team at the Mövenpick Hotel Hobart. As a key member of our Reservations team, you will be responsible for delivering exceptional service to our clients, processing and inputting reservations, and maintaining a positive selling approach to maximize yield.

Key Responsibilities:
  • Process and input all reservations types in a timely and accurate manner using our hotel systems.
  • Maintain a positive selling approach to maximize occupancy and rates.
  • Prioritize workflow and workload individually and across the team to ensure seamless service delivery.
  • Respond to guest calls according to hotel policy and ensure an outstanding guest experience.
  • Coordinate group reservations and ensure accurate data recording.
  • Check arrivals lists daily to display correct rates and market codes.
Requirements:
  • Previous experience in a similar role is preferred.
  • Strong organizational skills and ability to multitask.
  • Flexibility to work varied shifts, including weekends.
  • An outcome-driven approach to performance and results.
  • Natural ability to build and maintain internal and external client relationships.
  • Prior experience working with Opera Cloud or a related system.
What We Offer:
  • Discounted accommodation and other benefits across the Accor network.
  • Great career and training opportunities with Accor.
  • An opportunity to be part of a fun and supportive team who love what they do.

Please note that you will require full working rights in Australia to be eligible for this position.



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