Hotel Reservations Coordinator

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Accomplish Your Career Goals with Accor

We are seeking a highly organized and skilled Hotel Reservations Coordinator to join our Reservations team at the Mövenpick Hotel Hobart. As a key member of our team, you will be responsible for delivering exceptional service to our clients and ensuring a seamless guest experience.

Key Responsibilities:

  • Process and input all reservations types in a timely and accurate manner using our hotel systems.
  • Maintain a positive selling approach to maximize occupancy and rates.
  • Prioritize workflow and workload individually and across the team to ensure efficient service delivery.
  • Respond to guest calls according to hotel policy and provide outstanding service.
  • Coordinate group reservations and ensure accurate data recording.
  • Verify arrivals lists daily to ensure correct rates and market codes.

Requirements:

  • Previous experience in a similar role is preferred.
  • Strong time management and multitasking skills.
  • Flexibility to work varied shifts, including weekends.
  • An outcome-driven approach to performance and results.
  • A natural ability to build and maintain internal and external client relationships.
  • Prior experience working with Opera Cloud or a related system.

What We Offer:

  • Discounted accommodation and other benefits across the Accor network.
  • Great career and training opportunities with Accor.
  • An opportunity to be part of a fun and supportive team who love what they do.

Please note that you will require full working rights in Australia to be eligible for this position.


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