Hotel Reservations Coordinator
il y a 4 semaines
Accomplish Your Career Goals with Accor
We are seeking a highly organized and skilled Hotel Reservations Coordinator to join our Reservations team at the Mövenpick Hotel Hobart. As a key member of our team, you will be responsible for delivering exceptional service to our clients and ensuring a seamless guest experience.
Key Responsibilities:
- Process and input all reservations types in a timely and accurate manner using our hotel systems.
- Maintain a positive selling approach to maximize occupancy and rates.
- Prioritize workflow and workload individually and across the team to ensure efficient service delivery.
- Respond to guest calls according to hotel policy and provide outstanding service.
- Coordinate group reservations and ensure accurate data recording.
- Verify arrivals lists daily to ensure correct rates and market codes.
Requirements:
- Previous experience in a similar role is preferred.
- Strong time management and multitasking skills.
- Flexibility to work varied shifts, including weekends.
- An outcome-driven approach to performance and results.
- A natural ability to build and maintain internal and external client relationships.
- Prior experience working with Opera Cloud or a related system.
What We Offer:
- Discounted accommodation and other benefits across the Accor network.
- Great career and training opportunities with Accor.
- An opportunity to be part of a fun and supportive team who love what they do.
Please note that you will require full working rights in Australia to be eligible for this position.
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