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Il y a 2 mois
At Yokogawa Electric Corporation, we are seeking a highly skilled and experienced Customer Service Support Engineer to join our team. As a key member of our organization, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty.
Key Responsibilities:- Execute installations, online modifications, and other professional services jobs in accordance with work orders and customer contracts.
- Respond to allocated trouble requests, providing on-site service to restore equipment functionality and resolve customer issues.
- Carry out on-site preventative maintenance, service actions, and other routine tasks according to customer requests and contract obligations.
- Bachelor's Degree in Engineering - Electronics, Electrical, Instrumentation, Chemical, or Mechatronics.
- 3 to 5 years of experience in Industrial Automation Control systems, preferably with Yokogawa DCS system CS3000 and ESD system Prosafe RS or other ESD systems.
- Knowledge and experience of Foundation Fieldbus will be useful.
- Knowledge of Maintenance & servicing of Control Systems.
- Customer interaction/relationship skills.
- Resolving complaints/interacting.
- Service methodologies.
- Writing & Reporting skills.
We are an equal opportunity employer and value diversity, equity, and inclusion. We welcome applications from candidates with diverse backgrounds and experiences. If you are a motivated and experienced professional looking for a challenging role, please submit your application.
