Retail Excellence Manager

il y a 1 semaine

Paris, Île-de-France BOUCHERON S.A.S. Temps plein
Retail Excellence Manager

Join BOUCHERON S.A.S. as a Retail Excellence Manager and drive retail excellence across France and Southern Europe. As a key member of the France & Southern Europe Brand Director's team, you will oversee retail performance and operations, training, coaching, and managing the Retail Excellence team.

Key Responsibilities:
  • Ensure efficient and consistent implementation of operational tools and guidelines across all boutiques.
  • Strive for operational excellence within all boutiques, proactively working with the Sales Operations Manager and Boutique Managers to improve operations and maintenance.
  • Leverage retail excellence evaluation tools to improve retail excellence consistency and singularity.
  • Design a global retail calendar to schedule projects in sync with retail rhythms.
  • Oversee and support preparation of High Jewelry presentations with VICs.
  • Propose sales objectives and KPI targets across the internal and external boutiques network in close collaboration with the Brand Director.
  • Analyze KPIs/reports and identify/propose priority actions to achieve targets and business growth.
  • Drive the yearly Boutique action plan process with the Brand Director and the Europe Marketing & Communication team; schedule initiatives.
  • Support the consolidation of market reports as well as presentations to HQ.
Requirements:
  • 8 to 10 years of experience in retail excellence or retail management (minimum 2 years in luxury retail store)
  • Strong leadership skills and experience with coaching and training team members
  • Strong analytical skills, with the ability to translate insights into actionable plans.
  • Excellent communication skills
  • Experience in the jewelry industry and/or in training is a plus.
  • Bilingual English and French
About BOUCHERON S.A.S.

BOUCHERON S.A.S. is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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