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Event Operations Supervisor

Il y a 3 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

Company Overview

At Mövenpick Hotel Hanoi Centre, we pride ourselves on providing an exceptional experience in a luxurious setting. Our five-star hotel is designed to cater to both business and leisure travelers, offering a unique blend of comfort and elegance.

With a focus on high-quality service and a warm atmosphere, our hotel features exquisite French architecture complemented by Vietnamese design elements, creating a welcoming environment for all guests.

Position Summary

As a Banquet Supervisor, you will play a crucial role in ensuring the seamless execution of events. Your responsibilities will include:

  • Overseeing the arrangement of function rooms in alignment with the Banquet Event Order.
  • Verifying that all necessary preparations for events are completed in a timely manner.
  • Addressing guest inquiries and concerns with professionalism and efficiency, while keeping the Banquet Manager informed of any significant issues.
  • Monitoring banquet service equipment to maintain optimal operational levels.
  • Coordinating staff assignments for each event to ensure adequate coverage.
  • Supporting the Banquet Manager in staff training, conflict resolution, and professional development.
  • Familiarizing yourself with hotel safety protocols and emergency procedures.
  • Assisting Food & Beverage outlets during peak service times as required.
Qualifications

The ideal candidate will possess:

  • A minimum of a college education.
  • A certificate in Food & Beverage services is advantageous.
  • At least 2 years of relevant experience in a similar role.
  • Proficiency in both English and Vietnamese, with strong communication skills.
  • A service-oriented mindset with attention to detail.
  • The ability to thrive in high-pressure environments.
Additional Benefits
  • Two days off per week.
  • Comprehensive social insurance coverage from the first day of employment.
  • Employee benefit card providing discounts at Accor Hotels globally.
  • Opportunities for professional development through Academy Accor programs.
  • Career advancement potential within the organization.
  • Engagement in Corporate Social Responsibility initiatives to positively impact the local community.