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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"title": "Banquet Supervisor", "description": "Banquet Supervisor Job DescriptionAt Accor, we are committed to delivering exceptional experiences for our guests. As a Banquet Supervisor, you will play a key role in ensuring the smooth execution of events and functions at our hotel.Key Responsibilities:Assist in the setup and coordination of function rooms...
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Event Operations Supervisor
Il y a 3 mois
Company Overview
At Mövenpick Hotel Hanoi Centre, we pride ourselves on providing an exceptional experience in a luxurious setting. Our five-star hotel is designed to cater to both business and leisure travelers, offering a unique blend of comfort and elegance.
With a focus on high-quality service and a warm atmosphere, our hotel features exquisite French architecture complemented by Vietnamese design elements, creating a welcoming environment for all guests.
Position SummaryAs a Banquet Supervisor, you will play a crucial role in ensuring the seamless execution of events. Your responsibilities will include:
- Overseeing the arrangement of function rooms in alignment with the Banquet Event Order.
- Verifying that all necessary preparations for events are completed in a timely manner.
- Addressing guest inquiries and concerns with professionalism and efficiency, while keeping the Banquet Manager informed of any significant issues.
- Monitoring banquet service equipment to maintain optimal operational levels.
- Coordinating staff assignments for each event to ensure adequate coverage.
- Supporting the Banquet Manager in staff training, conflict resolution, and professional development.
- Familiarizing yourself with hotel safety protocols and emergency procedures.
- Assisting Food & Beverage outlets during peak service times as required.
The ideal candidate will possess:
- A minimum of a college education.
- A certificate in Food & Beverage services is advantageous.
- At least 2 years of relevant experience in a similar role.
- Proficiency in both English and Vietnamese, with strong communication skills.
- A service-oriented mindset with attention to detail.
- The ability to thrive in high-pressure environments.
- Two days off per week.
- Comprehensive social insurance coverage from the first day of employment.
- Employee benefit card providing discounts at Accor Hotels globally.
- Opportunities for professional development through Academy Accor programs.
- Career advancement potential within the organization.
- Engagement in Corporate Social Responsibility initiatives to positively impact the local community.