Field Service Engineer

il y a 3 jours

Paris, Île-de-France Azenta, Inc. Temps plein
Job Title: Field Service Engineer

Azenta Life Sciences is a global leader in the life sciences space, and we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing basic/routine customer support activities, such as installation, modification, repair, and preventive maintenance of Azenta's equipment and systems at customer sites.

Key Responsibilities:
  • Install, modify, repair, conduct preventive diagnosis, and perform maintenance on the software and hardware of the equipment and systems.
  • Interface with customers to ensure contract Service Level Agreements.
  • Perform service and operational certification for equipment and systems.
  • Submit reports, such as Service and Status Reports, on all support activities as defined and required.
  • Productively react to changing priorities such as Tool or Line down and escalations.
  • Assist with sample migration (initial transfer from old format to new format and load into customer Store).
Requirements:
  • Fluent in English.
  • Proficient with use of a PC, Windows, and DOS based Operating Systems.
  • Oracle experience highly beneficial.
  • Readiness to be on-call occasionally or work on holidays or weekends.
  • International flair in a matrix organized global group.
What We Offer:
  • ~ Company Car or Car Allowance.
  • ~ Home Office Allowance.
  • ~ Generali Health Insurance.
  • ~25 days vacation.

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