French Technical Account Manager

il y a 4 semaines


Paris, Île-de-France Stripe Temps plein
Technical Account Manager (French Speaker)

At Stripe, we're building a financial infrastructure for the internet. As a Technical Account Manager (French Speaker), you'll play a key role in developing strong relationships with our largest and most complex enterprise users.

Key Responsibilities:
  • Monitor user account health and take ownership of technical account context
  • Provide strategic insights and serve as an escalation point for complex operational and technical API issues
  • Work closely with Sales, Incident Response Managers, Product, and Engineering teams to service users on Stripe
  • Assist Support Engineers in troubleshooting technical issues and service outages for assigned accounts
Requirements:
  • French and English proficiency speaking
  • Knowledge or experience using SQL, building queries, and modifying complex ones
  • Ability to engage with stakeholders at all levels, decision makers on product and technology, and project management accordingly
  • Quick at prioritizing and responding to fluctuating, high-impact, urgent asks from multiple channels
What We Offer:
  • Equity, company bonus, or sales commissions/bonuses
  • Retirement plans

At Stripe, we're passionate about building a financial infrastructure for the internet. If you're a motivated and detail-oriented individual with a passion for technology and customer success, we'd love to hear from you.



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