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French Technical Account Manager
Il y a 2 mois
At Stripe, we're building a financial infrastructure platform for businesses. We're looking for a Technical Account Manager (French Speaker) to join our team and play a key role in developing strong trusted relationships with our largest and most complex enterprise users.
Key Responsibilities:- Monitor user account health and oversee technical account context
- Provide strategic insights and serve as an escalation point for complex operational and technical API issues
- Work closely with Sales, Incident Response Managers, Product, and Engineering teams to service users on Stripe
- Assist Support Engineers in troubleshooting technical issues and service outages for assigned accounts
- French and English proficiency speaking
- Knowledge or experience using SQL, building queries, and modifying complex ones
- Ability to engage with stakeholders at all levels, decision makers on product and technology, and project management accordingly
- Quick at prioritizing and responding to fluctuating, high-impact, urgent asks from multiple channels
- Equity, company bonus, or sales commissions/bonuses
- Retirement plans
We're a passionate and user-focused team who collaborate closely and take pride in ensuring our largest users achieve their technical goals. If you meet these requirements, we encourage you to apply.
