Technical Support Specialist

il y a 1 semaine


Paris, Île-de-France Apple Inc. Temps plein
Unlock Your Potential as a Technical Specialist at Apple Inc.

Are you passionate about delivering exceptional customer experiences and helping others achieve their goals? As a Technical Specialist at Apple Inc., you will play a vital role in empowering customers to get the most out of their Apple devices. Your day will be filled with a range of exciting tasks, from providing personalized support and training to troubleshooting and resolving complex issues.

Key Responsibilities:
  • Assess customer needs and provide tailored solutions or referrals to other team members.
  • Stay up-to-date with the latest Apple technology and products to deliver expert advice and support.
  • Develop strong relationships with customers through personalized training and support.
  • Contribute to a positive and inclusive store environment by respecting and valuing diversity.
  • Embody Apple's values of inclusion and diversity in daily activities.
What We're Looking For:
  • Excellent time management and decision-making skills.
  • Ability to remain composed and focused under pressure.
  • Strong communication and interpersonal skills.
  • Flexibility to adapt to changing business needs and priorities.

As a Technical Specialist, you will have the opportunity to make a real impact on our customers' lives and contribute to the success of Apple Inc. If you're passionate about delivering exceptional customer experiences and empowering others to achieve their goals, we encourage you to apply for this exciting role.



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